High Desert Haven

High Desert Haven (HDH) has received a variety of reviews from residents and their families, highlighting the facility's care, amenities, and staff. Many have praised HDH for its attentive and caring staff, clean and homey environment, and the quality of its meals and activities. Residents enjoy a range of services including physical therapy, three meals per day, and regular activities like exercise classes, BINGO, and trivia. Special services such as transportation for medical appointments and on-site church services are also appreciated.

Several reviews commend the facility for its layout, offering both assisted living and memory care units. The memory care unit is noted for its security and the dignity with which residents are treated. The staff, including the administrative team, caregivers, and meal preparers, are frequently mentioned for their professionalism and kindness. The facility is described as clean, well-organized, and thoughtfully designed to accommodate residents with limited mobility.

However, there are concerns as well. One review mentioned a lack of response to inquiries about residency, and another expressed dissatisfaction with the facility's handling of COVID-19 safety measures. Despite these concerns, many families have expressed satisfaction with the level of care provided to their loved ones, noting improvements and responsiveness to feedback.

Overall, High Desert Haven is highly recommended by many for its quality of care, clean and welcoming environment, and the dedication of its staff. It is seen as a safe and friendly place for seniors to live, offering a range of services to meet their needs.