Hidden Glenn Senior Living

Summary of Reviews for Senior Living Facility

• There are reports of residents being physically attacked, theft, and neglect, urging potential clients to thoroughly inspect the facility.
• Several reviews commend the facility for its cleanliness and the staff's concern for residents.
• Communication issues have been noted, particularly with staff members who do not speak English well, making it difficult for elderly residents to communicate their needs.
• The facility has been praised for its nursing and daily care staff, particularly for those residents who are not active seniors but require significant care due to health issues.
• It is considered an affordable option for elder care, especially for those on Medicaid, though the environment is described as more clinical than comfortable, with shared rooms and basic amenities.
• Some reviews highlight the helpfulness of the administrative staff in providing information about care options and costs.
• Positive feedback includes good care for residents and lifetime guaranteed rates, as recommended by friends of current residents.
• Concerns have been raised about the quality of the mattresses and the comfort of the rooms, with one review mentioning discomfort caused by the bed's condition.
• Negative experiences include a significant decline in care quality after the facility was acquired by a corporation, leading to issues with hospital transfers and financial disputes over rent for absent residents.
• Overall, experiences vary widely, with some praising the care provided and others cautioning against potential issues with staff communication and facility management.