Hickory Manor Senior Apartments

Positive Experiences:

• Working with staff members, specifically Yesenia and Ms. Akira, has been highlighted as an easy and joyful experience, making tenants feel welcome and valued.
• The community is well-kept and considered nice for senior living, with some residents expressing a strong sense of home and appreciation for the maintenance staff's professionalism and attentiveness.
• One reviewer mentioned a long-term satisfaction from their parents living in the complex, indicating a desire to also live there due to the positive environment.

Negative Experiences:

• Several reviews pointed out issues with communication, particularly with the current management, describing them as rude and unhelpful. There were complaints about the office being frequently closed and phones going unanswered.
• Confusion and frustration were expressed regarding the waiting list process for potential residents and the lack of clear information provided.
• Concerns were raised about the property's management changes and the impact on residents, including one being informed about the need to move out due to changes in the property's income-based status, which contradicted other information received.

Mixed Feedback:

• While some residents have had long-term positive experiences, others have faced challenges with the office staff's availability and responsiveness, especially during the pandemic.
• The community is appreciated for its upkeep and suitability for seniors, but there's a call for improvement in management practices and communication.