Hermitage Richmond

Overall Impressions: The reviews for Hermitage Richmond and Hermitage House are overwhelmingly positive, highlighting the caring staff, variety of activities, and the quality of care provided to residents.

Facility and Maintenance: Both facilities are described as beautiful and well-maintained, though one review notes that the older building of Hermitage does experience frequent maintenance issues. However, these are promptly addressed by efficient maintenance staff.

Resident Experience: Residents seem to enjoy a high quality of life, with activities ranging from pizza parties, music programs, and bingo, to more unique offerings like Wii bowling tournaments. The presence of a choir made up of residents and the variety in dining options, including high-quality meals like panbroiled lemon chicken, contribute to a vibrant community atmosphere.

Staff and Care: The staff at both locations are praised for their politeness, helpfulness, and the personalized care they provide. This includes accommodating individual needs and interests, such as a resident who enjoys ironing her own clothes. Physical therapy and assistance with daily activities are also highlighted as strengths.

Clientele and Cost: While the facilities cater to a high-end clientele and are noted to be expensive, the quality of services and care provided are deemed to justify the cost. The community is described as accommodating a wide range of needs, from those who are very physically fit to residents who require more intensive care.

Conclusion: Hermitage Richmond and Hermitage House offer a caring, active, and supportive environment for seniors, with a strong emphasis on meeting individual needs and preferences. Despite the cost, families and residents find value in the services, community, and quality of life provided.