Hermitage Gardens Of Southaven

The reviews for both The Pinnacle and Hermitage Gardens of Southaven offer a mixed but largely positive picture of life and care at these senior living communities. Residents and their families have highlighted several key strengths:

• Staff at The Pinnacle are praised for their excellent care, making residents active and happy. The quality of food and overall resident satisfaction seem to be high points, attributed to good management and staff treatment.
• Hermitage Gardens receives commendation for its caring and gentle staff, especially in the memory care unit. The staff's dedication extends beyond the residents to their families, offering support and comfort during difficult times.
• Activities at Hermitage Gardens are a highlight, with a variety of games, outings, and events led by an enthusiastic Activity Director. Residents enjoy a vibrant community life with plenty of opportunities for socialization and fun.
• The facilities themselves, particularly at Hermitage Gardens, are described as clean and welcoming, with great food and a homelike atmosphere that residents and visitors appreciate.

However, there are concerns as well:

• One review for Hermitage Gardens mentions a significant issue with roach infestation and poor management response, leading to a family moving their loved one out of the facility.

Overall, while most reviews are positive, reflecting well on the staff, activities, and living conditions, potential residents and their families should consider all aspects of care and facility management when making their decision.