Herman Health Care Center

Positive Reviews:

• One resident has been comfortable for many years, appreciating the low medication dosages and good communication with staff.
• Family members express gratitude for compassionate care towards an elderly relative, specifically thanking staff for their support and information.
• Appreciation for the facility's beautiful courtyard, ample outdoor space, friendly staff, and knowledgeable rehabilitation team, with recommendations to others.
• High praise for the staff, described as the "best of the best," with a personal acknowledgment of their hard work and care.

Negative Reviews:

• Complaints about management and administration, including poor treatment of staff and a lack of care for residents.
• Reports of slow response times to resident needs, unpleasant food, and poor hygiene care.
• Issues with communication, including difficulty reaching loved ones through provided channels and unreturned voicemails.
• Concerns over the facility's financial integrity, citing unpaid bills to vendors and questioning the trustworthiness for resident care.
• Observations of mistreatment and neglect, including uncomfortable room temperatures and distressing behavior from residents.

Mixed Feedback:

While some reviews highlight the facility's caring staff and pleasant environment, others raise serious concerns about management practices, resident care, and communication. Prospective residents and their families may want to consider these varied experiences when making decisions.