Heritage Woods

Positive Feedback Across the Board: Heritage Woods receives glowing reviews from employees, residents, and family members alike. Staff members describe it as a caring and supportive workplace, often referring to it as a "home away from home" and praising the sense of family among staff and residents. The facility is commended for its exceptional handling of the COVID-19 pandemic, ensuring the safety and well-being of both residents and employees.

Family Members' Peace of Mind: Many reviewers express relief and satisfaction with the care their loved ones receive at Heritage Woods. From the attentive aids and housekeeping staff to the management team, all are credited for creating a safe, engaging, and nurturing environment. The facility's response to the pandemic, including regular updates and strict safety measures, has been particularly appreciated, giving family members confidence in their loved ones' care.

Resident Satisfaction: Residents and their families highlight the quality of life at Heritage Woods, noting the clean, cheerful environment, and the range of social activities that encourage engagement and interaction. The transition to memory care, when needed, is described as seamless, with the Birches unit receiving specific praise for its compassionate and professional care. The food, social activities, and overall atmosphere contribute to a positive living experience.

Staff Dedication: The dedication of the staff at Heritage Woods is a recurring theme. Reviewers frequently mention the kindness, professionalism, and attentiveness of everyone from nursing to administration. The staff's efforts to make residents feel at home and to support them through the challenges of the pandemic are particularly commended.

Overall Recommendation: Without exception, reviewers recommend Heritage Woods for its exceptional care, strong community, and the genuine concern shown by staff. Whether it's the quality of the facilities, the range of activities, or the level of care, Heritage Woods stands out as a top choice for senior living.