Heritage Villas

Visitors and residents alike have shared their experiences at Heritage Villas, painting a picture of a senior living community that is largely appreciated for its home-like atmosphere, personalized care, and active community life. Many commend the facility for its innovative approach to assisted and supportive independent living, highlighting the comfortable and family-like environment. The newly renovated campus is noted for being affordable and welcoming to all residents, including those who are shy or may be perceived as grumpy.

Specific praise is given to the staff for their professionalism and the personalized care plans that adapt to the changing needs of the residents. The transportation service for medical appointments is particularly appreciated, making life easier for both residents and their families. Heritage Villas is described as a hidden gem, especially recognized for its value to veterans and its excellent staff and care.

Residents express a deep sense of belonging, likening their experience to living at home surrounded by family. The services provided are appreciated for easing the burdens of daily life, allowing residents to enjoy their time more fully. Families of residents have expressed immense gratitude for the care and attention their loved ones receive, highlighting the caring nature of the aides and the management's openness to communication and feedback.

However, there is a note of concern regarding an incident of perceived rudeness and unprofessionalism by a staff member named Stella, which contrasts sharply with the otherwise positive feedback about the staff's behavior and professionalism.

Overall, Heritage Villas is celebrated as an outstanding assisted living facility known for its warm, friendly community, great staff, and engaging activities, making it a highly recommended option for those seeking a supportive and caring environment for their loved ones.