Heritage Village Bldg 6

Many reviewers have praised the facility for its beautiful community, wonderful staff, and the exceptional care provided to residents. Linde is frequently mentioned as being amazing to work with, going the extra mile to ensure residents feel cared for. The facility is noted for accepting Medicaid, which is a significant bonus for many.

Several reviews highlight the friendly and helpful nature of the staff, including Angelica, Arin, and others, who have been instrumental in providing tours, assisting with admissions, and ensuring a smooth transition for residents and their families. The community's cleanliness, well-kept environment, and individual cottages are also appreciated, making residents feel at home.

However, there are concerns raised about the facility being understaffed, with some staff not properly trained. Issues such as residents not being showered regularly, laundry and bedding not being taken care of, and a dirty kitchen were mentioned. Communication between staff and residents' families has been criticized, and there's a call for management to address these issues and improve staff training or compensation.

Despite these concerns, many families have found Heritage Village Assisted Living to be a great find, with caring staff, clean and bright homes, and a consultative approach to admissions. The facility's efforts to make transitions to assisted living easy and comforting for both residents and their families have been well-received.

Overall, while there are areas for improvement, particularly in staffing and communication, many reviewers recommend Heritage Village Assisted Living for its caring environment, beautiful community, and dedicated staff.