Heritage Ridge

Positive Feedback:

• Heritage Ridge is highly praised for its organization, cleanliness, and quiet environment. The dining experience exceeds expectations with quality food.
• Staff are noted for their kindness, caring nature, and responsiveness to residents' needs, keeping them well-informed through monthly town halls.
• Many reviews highlight the community's ability to make residents feel at home, with a special mention of the variety of activities and the quality of care provided by the staff.
• Financial planners and families recommend Heritage Ridge for its value, location, and the knowledgeable staff who are well-versed in financial aspects of senior services.
• The facility is described as beautiful, with a caring and professional administrative staff that makes families feel part of their community.
• Performers and former employees speak highly of their experiences, noting the friendly residents and the dedicated nursing staff.

Critical Feedback:

• One review mentions dissatisfaction with management, citing increasing prices and a perception that the management prioritizes profit over care.
• Another review expresses concern over frequent rent increases and a decline in the quality of care and food, including a lack of suitable options for diabetics.

General Observations:

• The community offers a range of activities and amenities, with many reviewers noting the friendly atmosphere and the quality of the apartments and common areas.
• Staff members, including those in maintenance, are commended for their professionalism and dedication to maintaining a high-quality living environment.
• Heritage Ridge is recognized for its efforts to foster a family-like atmosphere, with staff and directors actively involved in supporting and enriching the lives of residents.