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Heritage Rehabilitation Center

21414 S. Vermont Avenue, Torrance, CA 90502

Nursing Home Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(310) 320-8714

Estimated Pricing

Studio
Estimated $9,673

Price Comparison

  • Average City Price: $9,713
  • Average State Price: $7,474
  • Average National Price: $7,508

    • Heritage Rehabilitation Center Description

    Heritage Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Carson, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 7.1 out of 10 making it the 14th highest rated community in the city out of 25 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Torrance

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Torrance

    Community Reviews

    6.5
    Heritage Rehabilitation Center
    Based on My Caring Plan's proprietary scoring, including 64 reviews across the web

    Ranking

  • Ranking in City: 16 out of 25 communities in Torrance
  • Ranking in State: 2988 out of 3640 communities in CA

    • Food and Dining B

    Facility and Grounds B

    Care B

    Staff A

    Cleanliness B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Heritage Rehab has received a mix of reviews from families and individuals who have utilized their services. Some express deep gratitude for the compassionate and professional care provided, highlighting the excellent rehabilitation services, the cleanliness of the facility, and the dedication of the staff. Positive experiences include effective physical therapy, attentive nursing, and a supportive environment conducive to recovery.

    However, there are also concerns raised about the level of care and attention to detail. Some reviews mention instances of neglect, lack of cleanliness, and unresponsiveness to patient needs. Concerns include delayed response times to patient calls, inadequate cleaning of facilities, and issues with patient handling and communication. There are also reports of administrative and staff attitudes that were less than satisfactory, with some suggesting a need for improvement in staff training and patient care protocols.

    Several reviewers have pointed out the need for constant family presence or advocacy to ensure loved ones receive the care they need, suggesting some operational challenges within the facility. Despite these concerns, there are also accounts of successful rehabilitation outcomes and appreciation for the hard work of certain staff members.

    Overall, the reviews indicate a facility with strengths in rehabilitation services and caring staff but also highlight areas that require attention and improvement to meet the needs and expectations of all patients and their families.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Rehabilitation services

    Rehabilitation center

    Nursing services

    Long-term care

    Customized care plan

    Hospice care

    Community Amenities

    Outdoor courtyards

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 4
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: July 1, 1976
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 161
    Total current residents: 115
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 13
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $11000

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-07-08 2021-08-17 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-07-08 2021-08-17 D Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2021-07-08 2021-08-17 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2021-07-08 2021-08-17 F Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2021-07-08 2021-08-17 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-07-08 2021-08-17 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2021-07-08 2021-08-17 E Smoke Deficiencies Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    2021-07-08 2021-08-17 E Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2021-07-08 2021-08-17 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-07-08 2021-08-17 E Miscellaneous Deficiencies To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    2021-07-08 2021-08-17 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-07-08 2021-08-17 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure that sources of ignition are removed from patients receiving respiratory therapy.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-22 2022-12-08 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2021-07-15 2021-08-16 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2021-07-15 2021-08-16 D Resident Assessment and Care Planning Deficiencies Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    2021-07-15 2021-08-16 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-07-15 2021-08-16 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-07-15 2021-08-16 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-07-15 2021-08-16 D Quality of Life and Care Deficiencies Honor each resident's preferences, choices, values and beliefs.
    2021-07-15 2021-08-16 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-07-15 2021-08-16 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-07-15 2021-08-16 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2021-07-15 2021-08-16 E Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-07-15 2021-08-16 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-07-15 2021-08-16 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2021-07-15 2021-08-16 E Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2021-07-15 2021-08-16 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2021-07-15 2021-08-16 D Administration Deficiencies Provide timely, quality laboratory services/tests to meet the needs of residents.
    2021-07-15 2021-08-16 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2022-05-25 2022-06-17 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-09-09 2021-10-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2022-05-11 2022-06-06 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2020-02-28 2020-03-26 D Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-02-28 2020-03-26 D Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2020-02-28 2020-03-26 D Resident Assessment and Care Planning Deficiencies Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    2020-02-28 2020-03-26 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-02-28 2020-03-26 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-02-28 2020-03-26 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2020-02-28 2020-03-26 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-02-28 2020-03-26 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-02-28 2020-03-26 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2020-02-28 2020-03-26 D Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2020-02-28 2020-03-26 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2020-02-28 2020-03-26 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2020-02-28 2020-03-26 E Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2020-02-28 2020-03-26 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-02-28 2020-03-26 D Nutrition and Dietary Deficiencies Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    2020-02-28 2020-03-26 D Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2020-02-28 2020-03-26 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-02-28 2020-03-26 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
    2020-12-28 2021-02-08 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-23 2021-01-11 D Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2020-12-23 2021-01-11 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-02-27 2019-04-10 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-02-27 2019-04-10 E Resident Rights Deficiencies Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    2019-02-27 2019-04-10 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2019-02-27 2019-04-10 E Resident Rights Deficiencies Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    2019-02-27 2019-04-10 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-02-27 2019-04-10 E Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2019-02-27 2019-04-10 D Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2019-02-27 2019-04-10 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-02-27 2019-04-10 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2019-02-27 2019-04-10 D Quality of Life and Care Deficiencies Assist a resident in gaining access to vision and hearing services.
    2019-02-27 2019-04-10 E Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-02-27 2019-04-10 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2019-02-27 2019-04-10 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2019-02-27 2019-04-10 E Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-02-27 2019-04-10 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2019-02-27 2019-04-10 E Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2019-02-27 2019-04-10 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-02-27 2019-04-10 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-02-27 2019-04-10 B Environmental Deficiencies Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Fines

    Fine Date Fine Amount
    2021-07-15 $11,000
    2021-07-15 $15,980

    What is in the Neighborhood

    General Area Overview
    • The closest city is Carson which is 0.5 miles away and has a population of 93,281 (large town).
    • The average income is $65,723, which is high compared to other zip codes.
    • Weather
      • High Temperature: 78
      • Low Temperature: 62
      • Average Temperature: 70.1
      • Day Breakdown: The area gets 52 days of rain and 312 days of sun
      • Precipitation: 0.5 inches a year

    Demographic Overview
    • The median age is 41.2 years old, very high compared to other cities.
    • 5.7% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 29.03% of the population are Foreign-born which is a very high percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 31% Asian, 3% Black or African-American, 15% Hispanic or Latino, and 47% White.

    Health and Safety Overview
    • The crime rate is 4.9 per 100 people which is high compared to other cities.
      • Violent Crime: 0.6 incidents per 100 people
      • Property Crime: 3.15 incidents per 100 people
      • Drug-Related Crime: 0.46 incidents per 100 people
    • The average life expectancy in zip code is 80.56 years old, which is very high compared to other zip codes.
    • Air Quality: Good Days 18.0, Moderate Days 131.0, Unhealthy for Sensitive Groups Days 21.0, Unhealthy Days 12.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Seafood City Supermarket
    0.6 miles away
    Tambuli Market
    0.7 miles away
    Albertsons
    0.7 miles away
    Mitsuwa Marketplace
    1.2 miles away
    Ralphs
    1.3 miles away

    None Found

    Bus Stations

    Vermont/214th St.
    0.0 miles away
    Vermont/Carson
    0.1 miles away
    Carson/Berendo
    0.3 miles away
    Carson/Harbour-UCLA Medical Center
    0.3 miles away
    Vermont/Javelin
    0.3 miles away

    Banks

    Bank of America
    0.8 miles away
    Bank of the West
    1.6 miles away
    East West Bank
    1.6 miles away
    Chase
    1.8 miles away
    SchoolsFirst Federal Credit Union
    1.8 miles away

    Hospitals

    Harbor-UCLA Medical Center
    0.2 miles away
    Kaiser Permanente South Bay Medical Center
    3.0 miles away
    Del Amo Hospital
    3.4 miles away
    Providence Little Company of Mary Medical Center Torrance
    3.8 miles away
    Kindred Hospital South Bay
    3.9 miles away

    Pharmacies

    Rite Aid
    0.5 miles away
    CVS Pharmacy
    0.6 miles away
    Carson Discount Pharmacy
    0.7 miles away
    CVS
    1.9 miles away
    Walgreens
    2.9 miles away

    Dentists

    Alpine Village Dental
    0.6 miles away
    Carson Children's Dentistry
    0.7 miles away
    Care Dental Center
    0.7 miles away
    Dr. Oh's Dentistry
    0.7 miles away
    Dr. Smile
    3.2 miles away

    Parks

    Carson Park
    0.6 miles away
    Veterans Park and Sports Complex
    0.8 miles away
    Normandale Recreation Center
    0.9 miles away
    Janet Shour Pocket Park
    1.0 miles away
    Torrance
    1.3 miles away

    Places of Worship

    First Congregational Church
    7.0 miles away
    La Iglesia de Nuestra Señora la Reina de los Ángeles
    15.6 miles away
    Wilshire Boulevard Temple
    15.8 miles away
    Thien Hau Temple
    16.0 miles away

    Shopping

    Del Amo Fashion Center
    3.3 miles away
    Gateway Towne Center
    5.0 miles away
    Hawthorne Plaza
    6.9 miles away
    Manhattan Village Mall
    7.4 miles away
    Manhattan Beach Mall
    7.5 miles away

    Culture

    APC Fine Arts & Graphics Gallery
    1.4 miles away
    University Theatre
    2.9 miles away
    Torrance Cultural Arts Center
    3.2 miles away
    Dion Gallery
    5.7 miles away
    Redondo Beach Performing Arts Center
    6.3 miles away

    Restaurants

    Tita Celia's
    0.2 miles away
    Ma Jing's Eatery
    0.6 miles away
    Blue Lotus Vietnamese Cuisine
    0.7 miles away
    Yoshinoya
    0.7 miles away
    Goldilocks
    0.7 miles away

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    Google map of Heritage Rehabilitation Center

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