📞 Call for pricing and availability: (800) 780-8101
Heritage Park Nursing Center
275 Garnet Way, Upland, CA 91786
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 949-4887Estimated Pricing
Price Comparison
Heritage Park Nursing Center Description
Heritage Park Nursing Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in Upland, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 6.4 out of 10 making it the 7th highest rated community in the city out of 1 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Upland
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Upland
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Experiences:
- Several reviewers reported neglect and mistreatment of residents, including inadequate response to health needs and personal care.
- Complaints about the facility's handling of COVID-19, including a reported outbreak.
- Issues with staff behavior, including rudeness and lack of professionalism, were mentioned.
- Concerns about the facility's cleanliness and maintenance, including delayed repairs.
- Some reviewers expressed dissatisfaction with the organization and communication within the facility.
Positive Experiences:
- Several reviewers praised specific staff members for their care and dedication.
- Positive remarks about the facility's cleanliness and the quality of care provided to residents.
- Family members appreciated the communication and updates from the nursing staff.
- Activities and rehabilitation services received commendation for enhancing residents' quality of life.
- Some reviewers highlighted the facility's efforts to accommodate visits and maintain resident dignity during COVID-19 restrictions.
Mixed Experiences:
- While some reviewers found the staff to be caring and attentive, others criticized them for being unresponsive and unprofessional.
- Experiences with the facility's management and administrative processes were varied, with some expressing satisfaction and others frustration.
Reviews
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Health
Services
Activities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: July 10, 1992
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 61
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 3
Number of payment denials: 0
Number of fines: 2
Total cost of fines: $1633
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-10 | 2022-11-29 | D | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-11-10 | 2022-11-29 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-11-10 | 2022-11-29 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-11-10 | 2022-11-29 | D | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2022-11-10 | 2022-11-29 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-11-10 | 2022-11-29 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-14 | 2019-07-24 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-06-14 | 2019-07-24 | F | Smoke Deficiencies | Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire. |
| 2019-06-14 | 2019-07-24 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-06-14 | 2019-07-24 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-14 | 2019-07-24 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-14 | 2019-07-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-06-14 | 2019-07-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-14 | 2019-07-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-30 | 2018-06-15 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-05-30 | 2018-06-15 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-05-30 | 2018-06-15 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-05-30 | 2018-06-15 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2018-05-30 | 2018-06-15 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-05-30 | 2018-06-15 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2018-05-30 | 2018-06-15 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-11-22 | $650 |
| 2021-11-29 | $983 |
| 2021-11-29 | $975 |
What is in the Neighborhood
- The closest city is Upland which is 0.4 miles away and has a population of 76,443 (large town).
- The average income is $58,397, which is average compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 59
- Average Temperature: 72.5
- Day Breakdown: The area gets 44 days of rain and 320 days of sun
- Precipitation: 0.4 inches a year
- The median age is 39.7 years old, very high compared to other cities.
- 3.79% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 21.65% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 9% Asian, 6% Black or African-American, 32% Hispanic or Latino, and 49% White.
- The crime rate is 5.6 per 100 people which is high compared to other cities.
- Violent Crime: 1.19 incidents per 100 people
- Property Crime: 2.46 incidents per 100 people
- Drug-Related Crime: 1.32 incidents per 100 people
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Vons 2681
0.7 miles awaySprouts Farmers Market
0.8 miles awaySmart & Final
1.0 miles awayStater Bros.
1.0 miles awayALDI
1.1 miles awayTransportation
Upland
0.5 miles awayBus Stations
85
0.3 miles awayOmni
0.3 miles away83
0.6 miles awayOmnitrans
0.7 miles away66
0.7 miles awayBanks
Citibank
0.6 miles awayBank of America
0.6 miles awayU.S. Bank
0.7 miles awayChase
0.7 miles awayWells Fargo
0.8 miles awayHospitals
San Antonio Regional Hospital
0.9 miles awayKindred-Ontario Hospital
2.0 miles awayMontclair Hospital Medical Center
2.6 miles awayKaiser Permanente Racho Cucamonga Medical Offices
5.0 miles awayKindred Hospital Rancho
5.1 miles awayPharmacies
CVS Pharmacy
1.0 miles awayKen Pharmacy
1.0 miles awayDoctor's Choice Pharmacy
1.2 miles awayAlta Care Pharmacy
1.5 miles awayWalgreens
3.3 miles awayDentists
Upland Dental Aesthetics & Orthodontics
0.7 miles awayBeck Dental
0.7 miles awaySteven D. Fraker D.D.S.
0.8 miles awayAlta Dental Care
0.8 miles awayMario Pureco, D.D.S.
0.9 miles awayParks
Fern Reservoir Park
0.2 miles awayCitrus Park
0.6 miles awayOlivedale Park
0.7 miles awayBaldy View Park
0.8 miles away8th Street Reservoir Park
0.9 miles awayNone Found
Shopping
Montclair Plaza
2.3 miles awayOntario Mills
6.0 miles awayVictoria Gardens
6.8 miles awaySeasons Place
15.7 miles awayPlaza West Covina
15.8 miles awayCulture
Garland Rogers Memorial Pavilion
1.2 miles awayGranada
2.2 miles awayAmphitheater
2.7 miles awayFounding Faculty Amphitheater
2.8 miles awaySontag Greek Theatre
3.1 miles awayRestaurants
IHOP
0.3 miles awayMolly's Souper
0.3 miles awayLa Tapatia Mexican Grill
0.6 miles awayDomi's Peruvian Cuisine
0.6 miles awayCoco's Bakery
0.6 miles awayGet exact pricing & check availability
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