Heritage Park Escondido Apartments

Positive Reviews:

• Residents appreciate the quietness and great location, with proximity to food places, CVS, and the Post Office.
• Some residents are satisfied with the management and maintenance team, highlighting their responsiveness and friendliness.
• Features like a secure package retrieval system, well-maintained grounds, and clean common areas are praised.
• Amenities such as a pool, hot tub, club house with pool table, exercise equipment, and laundry facilities are appreciated.
• The community is described as smoke-free, with pleasant and friendly staff and neighbors.

Negative Reviews:

• Changes under new ownership have led to dissatisfaction, including the removal of lock boxes and early office closures.
• Some residents report issues with rude management and maintenance problems, such as lack of hot water and outdated fire protection systems.
• Concerns about the increase in rent and parking fees, and the difficulty in finding parking spots due to non-residents parking in resident areas.
• Complaints about the noise from old AC units, leaf blowers, and the inconvenience of having common areas and amenities locked or inaccessible.

Mixed Reviews:

• While some residents are happy with the maintenance team and the quick resolution of issues, others have had negative experiences with management and the handling of apartment and facility issues.
• The community's response to emergencies and maintenance requests is generally seen as positive, but there are calls for improvement in management practices and facility upkeep.