📞 Call for pricing and availability: (800) 780-8101

Heritage Nursing & Rehabilitation

5437 Eisenhauer Rd, San Antonio, TX 78218

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(210) 646-9576

Estimated Pricing

Studio
Estimated $5,311

Price Comparison

  • Average City Price: $4,454
  • Average State Price: $4,967
  • Average National Price: $5,673


  • Heritage Nursing & Rehabilitation Description

    Heritage Nursing & Rehabilitation is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Windcrest, Texas. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7.6 out of 10 making it the 126th highest rated community in the city out of 177 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in San Antonio

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in San Antonio

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in San Antonio


    Community Reviews

    7.6
    Heritage Nursing & Rehabilitation
    Based on My Caring Plan's proprietary scoring, including 31 reviews across the web

    Ranking

  • Ranking in City: 121 out of 178 communities in San Antonio
  • Ranking in State: 2003 out of 2783 communities in TX
  • Facility and Grounds B

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express dissatisfaction with the facility, citing poor care, unresponsive staff, and concerns about resident safety. Complaints include neglect, unhygienic practices, and lack of compassion from staff.
    • Contrastingly, numerous reviews praise the facility for its caring and professional staff, clean environment, and the quality of care provided. Positive mentions highlight the friendly atmosphere, effective rehabilitation services, and the staff's attentiveness to both residents and their families.
    • Some reviews specifically commend the facility for its management, cleanliness, and the efforts made to create a family-oriented atmosphere. The dedication of certain staff members and the overall positive impact on residents' well-being are noted.
    • There are mixed opinions on the facility's amenities and the state of its infrastructure, with some pointing out outdated rooms and maintenance issues, while others find the facility well-maintained and recently remodeled.
    • Feedback on the food and dietary services is generally positive, with mentions of homemade soups and satisfactory meal selections.
    • A few reviews suggest areas for improvement, such as hiring experienced cooks and allowing pets to accommodate the emotional needs of residents.
    • One review reports a serious issue regarding non-payment for services rendered until a complaint was filed, indicating potential administrative and operational challenges.

    Overall, the reviews present a divided perspective on the facility, with significant praise for certain aspects of care and staff performance, alongside serious concerns regarding resident treatment and facility management.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Help with eating

    Medication management

    Self-care and hygiene

    Acute medical conditions

    Cardiac and pulmonary reconditioning

    Cosmetic surgery recovery


    Community Amenities

    On-site salon


    Room Amenities

    Large private rooms

    Semi-private rooms

    Outdoor courtyard

    Covered patios

    Private living areas

    Wi-Fi services


    Dining

    Private dining

    Registered dietician

    Nutritious food

    Local food

    Home cooked experience

    Dine in privacy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 1
    Quality measure rating: 5
    Long-term quality measure rating: 5
    Short-term quality measure rating: 4


    Nursing Home Overview

    Participation date: Jan. 5, 2001
    Ownership type: Government
    Provider type: Medicare and Medicaid
    Nursing home capacity: 150
    Total current residents: 87
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 2
    Number of substantiated complaints: 4
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $15000


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-12 2023-01-13 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-10-26 2021-10-27 F Smoke Deficiencies Properly install and monitor supervisory attachments on automatic sprinkler systems.
    2021-10-26 2021-10-27 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2021-10-26 2021-11-05 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2020-02-11 2020-03-13 F Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2020-02-11 2020-02-24 E Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    Fines

    Fine Date Fine Amount
    2021-01-03 $15,000

    What is in the Neighborhood

    General Area Overview
    • The closest city is Windcrest which is 1.0 miles away and has a population of 5,794 (very small town).
    • The average income is $45,591, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 88
      • Low Temperature: 55
      • Average Temperature: 72.6
      • Day Breakdown: The area gets 164 days of rain, 0 days of snow and 199 days of sun
      • Precipitation: 1.7 inches a year

    Demographic Overview
    • The median age is 33.1 years old, low compared to other cities.
    • 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
    • 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.

    Health and Safety Overview
    • The crime rate is 10.29 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.4 incidents per 100 people
      • Property Crime: 6.33 incidents per 100 people
      • Drug-Related Crime: 0.63 incidents per 100 people
    • The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Walmart Supercenter
    0.3 miles away
    H-E-B
    0.5 miles away
    Walmart Neighborhood Market
    3.4 miles away
    Sam's Club
    3.6 miles away
    Commissary
    5.7 miles away

    Transportation

    Wonderland Express Train Station
    2.7 miles away
    Longhorn and Western Train Platform
    4.8 miles away

    Bus Stations

    10
    4.4 miles away
    9
    4.9 miles away
    Trolley Stop in Alamo Heights
    5.8 miles away
    San Antonio International Airport
    6.2 miles away

    Banks

    IBC Bank
    0.9 miles away
    Fellowship Credit Union
    1.0 miles away
    Bank of America
    1.1 miles away
    Security Service Federal Credit Union
    1.3 miles away
    Frost Bank
    1.4 miles away

    Hospitals

    Northeast Baptist Hospital
    3.4 miles away
    San Antonio Military Medical Center
    3.6 miles away
    Northeast Methodist Hospital
    3.7 miles away
    CHRISTUS Santa Rosa Hospital - Alamo Heights
    6.1 miles away
    Warm Springs Rehabilitation Hospital of Thousand Oaks
    6.6 miles away

    Pharmacies

    H-E-B Pharmacy
    0.6 miles away
    CVS Pharmacy
    2.1 miles away
    Walgreens
    3.3 miles away
    Walmart Pharmacy
    5.0 miles away
    WalGreen's Pharmacy
    5.6 miles away

    Dentists

    Tooth Acres
    4.6 miles away
    Weems Family Dental
    4.7 miles away
    Rolling Oaks Dental
    6.4 miles away
    Great White Dental
    7.0 miles away
    Children's Dentists & Orthodontists
    8.1 miles away

    Parks

    San Antonio
    1.1 miles away
    Windcrest
    1.4 miles away
    Takas Park
    1.5 miles away

    Places of Worship

    Saint Mary's Catholic Church
    8.8 miles away
    Little Church of La Villita Historic District
    8.8 miles away
    San Fernando Cathedral
    9.0 miles away
    Mission San José
    11.5 miles away

    Shopping

    Post Exchange
    4.5 miles away
    Tree House Shopping Center
    5.6 miles away
    Randolph Exchange
    5.8 miles away
    Alamo Quarry Market
    6.2 miles away
    Rolling Oaks Mall
    6.6 miles away

    Culture

    Starlight Amphitheater
    2.8 miles away
    Ismalia Cultural Center
    2.9 miles away
    Concert Stage
    3.0 miles away
    Fort Sam Houston Theatre
    6.2 miles away
    Walden Pond Interarts Learning Center
    6.4 miles away

    Restaurants

    Pizza Hut
    0.8 miles away
    Artic Ape Frozen Yogurt
    1.0 miles away
    Fishland Fish Market
    1.1 miles away
    Thai Chalurn
    1.2 miles away
    Pho Hai An
    1.2 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Heritage Nursing & Rehabilitation

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More