📞 Call for pricing and availability: (800) 780-8101
Heritage Nursing & Rehabilitation
5437 Eisenhauer Rd, San Antonio, TX 78218
For Pricing & Availability
(800) 780-8101To Reach a Resident
(210) 646-9576Estimated Pricing
Price Comparison
Heritage Nursing & Rehabilitation Description
Heritage Nursing & Rehabilitation is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Windcrest, Texas. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.6 out of 10 making it the 126th highest rated community in the city out of 177 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in San Antonio
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in San Antonio
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in San Antonio
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express dissatisfaction with the facility, citing poor care, unresponsive staff, and concerns about resident safety. Complaints include neglect, unhygienic practices, and lack of compassion from staff.
- Contrastingly, numerous reviews praise the facility for its caring and professional staff, clean environment, and the quality of care provided. Positive mentions highlight the friendly atmosphere, effective rehabilitation services, and the staff's attentiveness to both residents and their families.
- Some reviews specifically commend the facility for its management, cleanliness, and the efforts made to create a family-oriented atmosphere. The dedication of certain staff members and the overall positive impact on residents' well-being are noted.
- There are mixed opinions on the facility's amenities and the state of its infrastructure, with some pointing out outdated rooms and maintenance issues, while others find the facility well-maintained and recently remodeled.
- Feedback on the food and dietary services is generally positive, with mentions of homemade soups and satisfactory meal selections.
- A few reviews suggest areas for improvement, such as hiring experienced cooks and allowing pets to accommodate the emotional needs of residents.
- One review reports a serious issue regarding non-payment for services rendered until a complaint was filed, indicating potential administrative and operational challenges.
Overall, the reviews present a divided perspective on the facility, with significant praise for certain aspects of care and staff performance, alongside serious concerns regarding resident treatment and facility management.
Reviews
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Health
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Jan. 5, 2001
Ownership type: Government
Provider
type: Medicare and Medicaid
Nursing home capacity: 150
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 2
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $15000
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-12 | 2023-01-13 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-10-26 | 2021-10-27 | F | Smoke Deficiencies | Properly install and monitor supervisory attachments on automatic sprinkler systems. |
| 2021-10-26 | 2021-10-27 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-10-26 | 2021-11-05 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2020-02-11 | 2020-03-13 | F | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2020-02-11 | 2020-02-24 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-01-03 | $15,000 |
What is in the Neighborhood
- The closest city is Windcrest which is 1.0 miles away and has a population of 5,794 (very small town).
- The average income is $45,591, which is very low compared to other zip codes.
- Weather
- High Temperature: 88
- Low Temperature: 55
- Average Temperature: 72.6
- Day Breakdown: The area gets 164 days of rain, 0 days of snow and 199 days of sun
- Precipitation: 1.7 inches a year
- The median age is 33.1 years old, low compared to other cities.
- 7.42% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 14.15% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 2% Asian, 5% Black or African-American, 39% Hispanic or Latino, and 52% White.
- The crime rate is 10.29 per 100 people which is very high compared to other cities.
- Violent Crime: 2.4 incidents per 100 people
- Property Crime: 6.33 incidents per 100 people
- Drug-Related Crime: 0.63 incidents per 100 people
- The average life expectancy in zip code is 77.78 years old, which is average compared to other zip codes.
- Air Quality: Good Days 109.0, Moderate Days 101.0, Unhealthy for Sensitive Groups Days 3.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.3 miles awayH-E-B
0.5 miles awayWalmart Neighborhood Market
3.4 miles awaySam's Club
3.6 miles awayCommissary
5.7 miles awayTransportation
Wonderland Express Train Station
2.7 miles awayLonghorn and Western Train Platform
4.8 miles awayBus Stations
10
4.4 miles away9
4.9 miles awayTrolley Stop in Alamo Heights
5.8 miles awaySan Antonio International Airport
6.2 miles awayBanks
IBC Bank
0.9 miles awayFellowship Credit Union
1.0 miles awayBank of America
1.1 miles awaySecurity Service Federal Credit Union
1.3 miles awayFrost Bank
1.4 miles awayHospitals
Northeast Baptist Hospital
3.4 miles awaySan Antonio Military Medical Center
3.6 miles awayNortheast Methodist Hospital
3.7 miles awayCHRISTUS Santa Rosa Hospital - Alamo Heights
6.1 miles awayWarm Springs Rehabilitation Hospital of Thousand Oaks
6.6 miles awayPharmacies
H-E-B Pharmacy
0.6 miles awayCVS Pharmacy
2.1 miles awayWalgreens
3.3 miles awayWalmart Pharmacy
5.0 miles awayWalGreen's Pharmacy
5.6 miles awayDentists
Tooth Acres
4.6 miles awayWeems Family Dental
4.7 miles awayRolling Oaks Dental
6.4 miles awayGreat White Dental
7.0 miles awayChildren's Dentists & Orthodontists
8.1 miles awayParks
San Antonio
1.1 miles awayWindcrest
1.4 miles awayTakas Park
1.5 miles awayPlaces of Worship
Saint Mary's Catholic Church
8.8 miles awayLittle Church of La Villita Historic District
8.8 miles awaySan Fernando Cathedral
9.0 miles awayMission San José
11.5 miles awayShopping
Post Exchange
4.5 miles awayTree House Shopping Center
5.6 miles awayRandolph Exchange
5.8 miles awayAlamo Quarry Market
6.2 miles awayRolling Oaks Mall
6.6 miles awayCulture
Starlight Amphitheater
2.8 miles awayIsmalia Cultural Center
2.9 miles awayConcert Stage
3.0 miles awayFort Sam Houston Theatre
6.2 miles awayWalden Pond Interarts Learning Center
6.4 miles awayRestaurants
Pizza Hut
0.8 miles awayArtic Ape Frozen Yogurt
1.0 miles awayFishland Fish Market
1.1 miles awayThai Chalurn
1.2 miles awayPho Hai An
1.2 miles awayGet exact pricing & check availability
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Disclaimer
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