📞 Call for pricing and availability: (800) 780-8101
Heritage Manor West
7060 Cottonwood Blvd., Shreveport, LA 71129
For Pricing & Availability
(800) 780-8101To Reach a Resident
(318) 686-1400Estimated Pricing
Price Comparison
Heritage Manor West Description
Heritage Manor West is a community that offers assisted living, memory care, nursing care, skilled nursing and rehabilitation and is about 8.6 miles outside Shreveport, Louisiana. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.1 out of 10 making it the 18th highest rated community in the city out of 3 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Shreveport
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Shreveport
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Shreveport
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Shreveport
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express concerns about the facility's handling of COVID-19, with reports of high infection rates among seniors.
- Complaints about the quality of food, particularly on weekends, with a heavy reliance on rice and canned vegetables.
- Positive feedback highlights the facility's cleanliness, beautiful appearance, and the caring and hardworking staff.
- The therapy department receives high praise for its effectiveness and the positive impact on residents.
- Some reviews mention issues with staff negligence and the potential danger to residents' health.
- Many reviewers commend the facility for its friendly environment, helpful employees, and the ease of the check-in process.
- Specific compliments are given to the facility's cleanliness, the size and comfort of patient rooms, and the user-friendly kiosk.
- One review specifically praises a caregiver named Penny for her excellent attitude and care.
- Overall, the facility is described as a great place for family members, with a secure, well-maintained, and attentive environment.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 2
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
1
Nursing Home Overview
Participation
date: Nov. 1, 1997
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 140
Total current residents: 87
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-25 | 2023-03-03 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2023-01-25 | 2023-03-03 | E | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-01-25 | 2023-03-03 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2023-01-25 | 2023-03-03 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-01-25 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2023-01-25 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2023-01-25 | 2023-03-03 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2023-01-25 | 2023-03-03 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2023-01-25 | 2023-03-03 | E | Environmental Deficiencies | Make sure that a working call system is available in each resident's bathroom and bathing area. |
| 2021-11-10 | 2021-12-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-02-02 | 2022-03-19 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-02-02 | 2022-03-19 | E | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2022-02-02 | 2022-03-19 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-02-02 | 2022-03-19 | E | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2022-02-02 | 2022-03-19 | E | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-02-11 | 2021-03-19 | D | Resident Assessment and Care Planning Deficiencies | Provide care by qualified persons according to each resident's written plan of care. |
| 2020-03-05 | 2020-04-24 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2020-03-05 | 2020-04-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-03-05 | 2020-04-24 | D | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2020-03-05 | 2020-04-24 | D | Resident Assessment and Care Planning Deficiencies | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. |
| 2020-03-05 | 2020-04-24 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2020-03-05 | 2020-04-24 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2020-03-05 | 2020-04-24 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-03-05 | 2020-04-24 | D | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2020-03-05 | 2020-04-24 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-02-21 | $7,160 |
What is in the Neighborhood
- The closest city is Shreveport which is 8.6 miles away and has a population of 197,204 (small city).
- The average income is $45,548, which is very low compared to other zip codes.
- Weather
- High Temperature: 86
- Low Temperature: 49
- Average Temperature: 68.9
- Day Breakdown: The area gets 175 days of rain, 1 days of snow and 188 days of sun
- Precipitation: 2.9 inches a year
- The median age is 35.2 years old, average compared to other cities.
- 7.25% of the population are Veterans which is a very high percentage of Veterans compared to other cities.
- 2.87% of the population are Foreign-born which is a very low percentage of Foreign-born compared to other cities.
- The population is 0% American Indian and Alaska Native, 1% Asian, 55% Black or African-American, 2% Hispanic or Latino, and 39% White.
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
0.8 miles awayBrookshire's
2.9 miles awayKroger
4.0 miles awaySuper 1 Foods
4.4 miles awayWalmart Neighborhood Market
5.9 miles awayNone Found
Bus Stations
FlixBus Shreveport
2.7 miles awaySporTran Southwest Transfer Hub
5.7 miles awayRiverside Dr & Boomtown Casino
8.9 miles awayBanks
Hancock Whitney Bank
5.5 miles awayCommunity Bank of Louisiana
6.8 miles awayHome Federal Bank
8.2 miles awayRegions Bank
8.5 miles awayCapital One
8.7 miles awayHospitals
Willis-Knighton South and the Center for Women's Health
4.2 miles awayWillis-Knighton Medical Center
5.4 miles awayLifeCare Hospitals of Shreveport
5.7 miles awayLouisiana State University Health Shreveport
6.0 miles awayShriners Hospitals for Children — Shreveport
6.4 miles awayPharmacies
Brookshire's Pharmacy
2.9 miles awayCVS Pharmacy
3.9 miles awayWalgreens
9.4 miles awayKillions Pharmacy
12.4 miles awayNone Found
Parks
Reisor Playground Park
1.9 miles awayWestside Park
2.0 miles awayCargill Park
2.5 miles awayAirport Park
2.6 miles awayHollywood Heights Park
2.6 miles awayNone Found
Shopping
Mall St. Vincent
6.5 miles awayPierre Bossier Mall
10.5 miles awayBrandon Square
12.7 miles awayCulture
Amphitheater
7.9 miles awayMarjorie Lyons Playhouse
8.0 miles awayRiverview Hall
8.4 miles awayRestaurants
IHOP
0.9 miles awayCracker Barrel
1.0 miles awayWaffle House
2.2 miles awayApplebee's
3.9 miles awayDenny's
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