Heritage Legacy

Overall Impressions: The reviews for Heritage Tradition and the Legacy are overwhelmingly positive, highlighting the exceptional level of care, compassion, and professionalism provided by the staff. Residents and their families have noted significant improvements in the well-being and happiness of their loved ones since moving to these facilities.

Staff and Care: Many reviewers have expressed gratitude towards the staff for their attentiveness, kindness, and genuine care. Specific instances of staff going above and beyond, including coordinating with hospice services and being involved in the daily care of residents, have been mentioned. The staff is also praised for their training and pleasant demeanors.

Facilities and Amenities: While one review mentioned the facility having an outdated look, the overall sentiment is that the place is lovely, clean, and well-maintained. The quality of food is highlighted as delicious, contributing to the improved health and well-being of the residents. Activities, including art classes, are appreciated for keeping residents engaged and social.

Resident Experience: Residents are reported to have blossomed, regaining their will to live, becoming social again, and enjoying a fabulous quality of life. The environment is described as nice and welcoming, with an emphasis on the importance of privacy and the right to live in a closed community.

Guest Experience: Visitors have found the facility to be quite nice, with happy residents and nice amenities. However, there was a minor complaint about a less-than-pleasant interaction with a staff member at the front desk.

Conclusion: Heritage Tradition and the Legacy are highly recommended for their top-notch care, compassionate staff, and engaging environment. They are praised for significantly improving the lives of their residents and providing peace of mind to their families.