📞 Call for pricing and availability: (800) 780-8101
Heritage Hills
1100 North 400 East, Nephi, UT 84648
For Pricing & Availability
(800) 780-8101To Reach a Resident
(435) 623-1721Estimated Pricing
Price Comparison
Heritage Hills Description
Heritage Hills is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in the small town of Nephi, Utah and is part of the Avalon Health Care network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.3 out of 10 making it the highest rated community in the city. See more information on reviews.
The Nursing Home at this community has a 4 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Nephi
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Nephi
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Nephi
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Heritage Hills has received a mix of reviews from former employees, residents, and their families. Some have praised the facility for its cleanliness, caring staff, and the quality of care provided. Residents are treated with love and respect, and the staff is described as loving, caring, and professional. The facility has been commended for its efforts to improve and update its premises and for the staff's dedication to ensuring residents' well-being.
However, there are also reports of negative experiences, including issues with staff bullying, poor care quality, and inadequate staffing, particularly during night shifts. Some reviews mention the facility being run down and not as depicted in promotional materials. Concerns about residents' safety and the loss of personal items have been raised. There have been serious allegations regarding the care and safety of the residents, prompting some to call for state intervention.
Despite these concerns, many reviews highlight positive experiences, with staff members going above and beyond for residents and their families. The facility's administration has been praised for their responsiveness and professionalism. Many families have expressed gratitude for the compassionate care their loved ones received, emphasizing the staff's attentiveness and the facility's homely atmosphere.
Overall, while Heritage Hills has been lauded for its caring environment and dedicated staff, there are significant concerns that potential residents and their families should consider. The facility appears to be working on improvements, but it is essential for those considering Heritage Hills to thoroughly research and possibly visit the facility to make an informed decision.
Reviews
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Health
Activities
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 4
Health inspection rating: 4
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
4
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: Dec. 22, 1986
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 80
Total current residents: 26
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-31 | 2023-06-08 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2023-05-31 | 2023-06-08 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2023-05-31 | 2023-05-31 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2021-08-30 | 2021-09-10 | D | Smoke Deficiencies | Install smoke barrier doors that can resist smoke for at least 20 minutes. |
| 2021-08-30 | 2021-09-10 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2019-05-30 | 2019-06-14 | D | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2019-05-30 | 2019-06-14 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2019-05-30 | 2019-06-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
What is in the Neighborhood
- The closest city is Nephi which is 1.1 miles away and has a population of 5,560 (very small town).
- The average income is $74,598, which is high compared to other zip codes.
- Weather
- High Temperature: 79
- Low Temperature: 27
- Average Temperature: 51.9
- Day Breakdown: The area gets 73 days of rain, 38 days of snow and 252 days of sun
- Precipitation: 0.6 inches a year
- The crime rate is 3.95 per 100 people which is average compared to other cities.
- Violent Crime: 0.8 incidents per 100 people
- Property Crime: 1.42 incidents per 100 people
- Drug-Related Crime: 1.23 incidents per 100 people
- The average life expectancy in zip code is 79.05 years old, which is high compared to other zip codes.
Click the button above to explore the neighborhood
Supermarkets
Mt Nebo Market
0.5 miles awayJuanita's
18.8 miles awayWalmart Supercenter
21.2 miles awaySmiths
21.9 miles awayPayson Market
23.2 miles awayNone Found
Bus Stations
Main St @ 507 W (Lds Church P&R Lot
17.5 miles awayMain St @ 22 E
17.5 miles awayMain Street @ 20 W
17.5 miles awayMain Street @ 420 E
17.5 miles awayMain Street @ 365 E
17.5 miles awayBanks
American West Bank
1.0 miles awayNephi Western Fedrel Credit Union
1.1 miles awayUtah Community Credit Union
1.1 miles awayWells Fargo
1.2 miles awayAmerica First Credit Union
1.5 miles awayHospitals
Central Valley Medical Center
0.7 miles awayMountain View Hospital
22.8 miles awaySanpete Valley Hospital
23.6 miles awayPharmacies
Walgreens
22.7 miles awayMountain View Family Pharmacy
22.9 miles awayRite Aid
23.3 miles awaySkyline Pharmacy
23.3 miles awayDentists
All Around Dental Care
0.5 miles awayAspen Dermatology
22.8 miles awayHuntington Dental
23.6 miles awayParks
Nephi City Park
0.6 miles awayNephi
0.9 miles awayCanyon View Park
1.0 miles awayOld Mill Park
1.2 miles awayMount Nebo Wilderness Area
1.7 miles awayNone Found
None Found
Culture
Wakara Ridge
18.2 miles awayJ. D. Coleman Amphitheater
18.4 miles awayChapel
18.4 miles awayMain Amphitheatre
18.5 miles awayWasatch Academy Studio Arts Center
23.3 miles awayRestaurants
Reed's Drive In
0.6 miles awayBigmouth Burgers
0.9 miles awayTaco Shop
1.0 miles awayCanyon Pizza
1.1 miles awayOne Man Band Diner
1.1 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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