Heritage Heights Apartments

Residents and visitors have shared mixed reviews about the senior living facility. Some highlight the sense of community, the efforts to keep residents safe during the pandemic, and the management's initiative to organize holiday parties. The facility is praised for its up-to-date maintenance, income-based pricing, spacious apartments, and the availability of handicap units and small pet-friendly policies. Staff members are often described as friendly and helpful, contributing to a pleasant living environment.

However, concerns have been raised regarding the behavior of some staff and maintenance personnel, described by some as rude. There are also comments about the limited vegetarian options and the size of the pet area. While the facility is generally clean and well-maintained, some areas, such as the carpets and floors in certain apartments, show signs of wear. The elevators' reliability has been questioned, and there's a call for better adherence to smoking rules.

Communication issues have been noted, with one individual struggling to get updates on their waiting list status since 2021. Despite these concerns, many appreciate the facility's amenities, including the spacious two-bedroom apartments and the overall cleanliness. The community aspect is highlighted positively, with residents described as kind and compassionate. The facility's location is convenient, close to healthcare and shopping, making it easier for residents to access services and for families to feel reassured about their loved ones' care.