📞 Call for pricing and availability: (800) 780-8101
Heritage Healthcare & Rehabilitation Center
777 9Th St N, Naples, FL 33940
For Pricing & Availability
(800) 780-8101To Reach a Resident
(239) 261-8126Estimated Pricing
Price Comparison
Heritage Healthcare & Rehabilitation Center Description
Heritage Healthcare & Rehabilitation Center is a community that offers memory care, nursing care, skilled nursing and rehabilitation and is located in the town of Naples, Florida. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 5.1 out of 10 making it the 35th highest rated community in the city out of 35 communities. See more information on reviews.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Naples
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Naples
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Naples
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express dissatisfaction with the care provided, mentioning issues such as lost personal belongings, insufficient staff, and neglect in basic care needs like changing and cleaning.
- Complaints about the facility being unclean, smelly, and poorly managed were noted, with some reviewers suggesting it should be shut down.
- There were reports of serious neglect leading to health complications such as pressure injuries and severe dehydration.
- However, there are also positive reviews highlighting improvements under new management, with mentions of the facility being clean, staff being friendly and professional, and high-quality care being provided.
- Some reviewers specifically commend the new leadership for dramatic improvements in care and the environment, noting that the therapy services are good and the staff is kind and caring.
- A few reviews mention that the facility is older but very clean, and residents seem happy. The staff is described as wonderful, creating a family and friendly environment.
- There are mixed experiences with the responsiveness of the staff, with some reviewers stating that their concerns were ignored or dismissed, while others felt their loved ones received sincere love and care.
Overall, the reviews for this facility are mixed, with significant concerns raised about care quality and facility management, but also notable praise for improvements and the dedication of some staff members.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-06-12 | 2023-07-14 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2023-06-12 | 2023-07-14 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for sheltering. |
| 2023-06-12 | 2023-07-14 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2023-06-12 | 2023-07-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure electrical receptacles or cover plates have distinctive color or marking. |
| 2022-12-12 | 2023-01-15 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2022-12-12 | 2023-01-15 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2022-12-12 | 2023-01-15 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-12-12 | 2023-01-15 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2022-12-12 | 2023-01-15 | E | Smoke Deficiencies | Have an alternate power supply for its alarm system. |
| 2022-12-12 | 2023-01-15 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
| 2022-12-12 | 2023-01-15 | F | Miscellaneous Deficiencies | Provide a written emergency evacuation plan. |
| 2022-12-12 | 2023-01-15 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2022-12-12 | 2023-01-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2022-12-12 | 2023-01-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-04-12 | 2022-05-15 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-26 | 2022-11-26 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-10-26 | 2022-11-26 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2023-06-14 | 2023-07-14 | D | Resident Rights Deficiencies | Allow resident to participate in the development and implementation of his or her person-centered plan of care. |
| 2023-06-14 | 2023-07-14 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2023-06-14 | 2023-07-14 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2023-06-14 | 2023-07-14 | G | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-06-14 | 2023-07-14 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2023-06-14 | 2023-07-14 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2023-06-14 | 2023-07-14 | E | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2023-06-14 | 2023-07-14 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2023-06-14 | 2023-07-14 | E | Nursing and Physician Services Deficiencies | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. |
| 2023-06-14 | 2023-07-14 | G | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2023-06-14 | 2023-07-14 | E | Nursing and Physician Services Deficiencies | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. |
| 2022-12-15 | 2023-01-13 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-12-15 | 2023-01-13 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-12-15 | 2023-01-13 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-12-15 | 2023-01-13 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-12-15 | 2023-01-13 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-12-15 | 2023-01-13 | D | Administration Deficiencies | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. |
| 2021-04-05 | 2021-05-04 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-04-05 | 2021-05-04 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-04-05 | 2021-05-04 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-04-05 | 2021-05-04 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-04-05 | 2021-05-04 | K | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-04-05 | 2021-05-04 | F | Administration Deficiencies | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. |
| 2021-04-05 | 2021-05-04 | K | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-01-05 | 2021-01-28 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2020-10-28 | 2020-11-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2020-10-28 | 2020-11-27 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-15 | 2022-05-15 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2022-04-15 | 2022-05-15 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-04-15 | 2022-05-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-04-15 | 2022-05-15 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-04-15 | 2022-05-15 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident when there is a significant change in condition |
| 2022-04-15 | 2022-05-15 | E | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2022-04-15 | 2022-05-15 | J | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-04-15 | 2022-05-15 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-04-15 | 2022-05-15 | D | Quality of Life and Care Deficiencies | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. |
| 2022-04-15 | 2022-05-15 | E | Nursing and Physician Services Deficiencies | Observe each nurse aide's job performance and give regular training. |
| 2022-04-15 | 2022-05-15 | E | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-04-15 | 2022-05-15 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-04-15 | 2022-05-15 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2022-04-15 | 2022-05-15 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-04-15 | 2022-05-15 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-04-15 | 2022-05-15 | E | Environmental Deficiencies | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. |
| 2022-04-15 | 2022-05-15 | E | Resident Rights Deficiencies | Allow residents to self-administer drugs if determined clinically appropriate. |
| 2022-04-15 | 2022-05-15 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-04-15 | 2022-05-15 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-04-15 | 2022-05-15 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-15 | 2022-05-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-04-15 | 2022-05-15 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2022-04-15 | 2022-05-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2022-04-15 | 2022-05-15 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-04-15 | 2022-05-15 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-04-15 | 2022-05-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-04-15 | 2022-05-15 | J | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2022-04-15 | 2022-05-15 | J | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-06-08 | $650 |
| 2020-06-15 | $975 |
| 2020-06-22 | $1,300 |
| 2020-10-28 | $19,734 |
| 2021-04-05 | $109,756 |
| 2022-04-15 | $157,066 |
| 2022-04-15 | $241,640 |
| 2022-07-05 | $10,885 |
| 2022-07-05 | $6,293 |
| 2022-07-05 | $6,340 |
| 2022-07-25 | $2,818 |
| 2022-07-25 | $2,797 |
| 2022-08-02 | $3,147 |
| 2022-08-02 | $3,170 |
| 2022-08-08 | $3,496 |
| 2022-08-16 | $3,875 |
| 2022-08-16 | $3,846 |
| 2022-08-22 | $4,196 |
| 2022-08-22 | $4,227 |
| 2022-10-26 | $47,120 |
What is in the Neighborhood
- The closest city is Naples which is 1.0 miles away and has a population of 21,512 (small town).
- Weather
- High Temperature: 85
- Low Temperature: 67
- Average Temperature: 78.0
- Day Breakdown: The area gets 201 days of rain and 163 days of sun
- Precipitation: 2.1 inches a year
Click the button above to explore the neighborhood
Supermarkets
Wynn's Market
0.6 miles awayPublix
0.9 miles awayFood & Thought
1.1 miles awayWalmart Neighborhood Market
3.9 miles awayGordon Food Service
4.4 miles awayNone Found
Bus Stations
Tamiami Trail & Celeste Drive
8.7 miles awayTamiami Trail & Price Street
8.8 miles awayCollier Boulevard & Tamiami Trail
8.8 miles awayTamiami Trail & Trail Ridge Road
9.1 miles awayWalmart Supercenter
9.2 miles awayBanks
Bank of America
0.9 miles awaySunTrust
0.9 miles awayFirst Florida Integrity Bank
1.0 miles awayChase
1.1 miles awayPNC Bank
1.1 miles awayHospitals
NCH Baker Hospital Downtown
0.4 miles awayNCH Central Campus
4.1 miles awayDavid Lawrence Center
4.4 miles awayPhysicians Regional Medical Center - Pine Ridge
5.5 miles awayPhysicians Regional Medical Center- Collier Boulevard
7.7 miles awayPharmacies
Lakeview Pharmacy
0.6 miles awayCVS Pharmacy
0.9 miles awayWalgreens
2.3 miles awayCVS
2.5 miles awayCostco Pharmacy
4.6 miles awayDentists
Coast Dental
1.1 miles awayTrue View Dental
6.6 miles awayElite Dental Spa
8.5 miles awayNaples Modern Dentistry
9.3 miles awayBellaire Bay Dental Care
10.7 miles awayParks
Betsy Jones Memorial Park
0.2 miles awayGoodlette Frank Linear Park
0.4 miles awayRiver Park
0.4 miles awayBeatrice Branch Briggs Founders Park
0.4 miles awayGarden of Hope and Courage
0.5 miles awayNone Found
Shopping
Coastland Center
0.8 miles awayPlaza 800
1.1 miles awayTin City
1.2 miles awayGreentree Shopping Center
7.9 miles awayUniversity Village Shops
20.3 miles awayCulture
Safari Canyon Open-Air Theater
0.9 miles awayGallery One
1.1 miles awayStone & Mosaic Garden
1.1 miles awayEydel Fine Arts
1.1 miles awayAldo Castillo Gallery
1.1 miles awayRestaurants
Greek Gourmet
0.4 miles awayValento's Pizza & Hoagies
0.7 miles awayThe Cheesecake Factory
0.9 miles awayAurelio's
0.9 miles awayBrook's Gourmet Burgers & Dogs
0.9 miles awayGet exact pricing & check availability
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Disclaimer
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