📞 Call for pricing and availability: (800) 780-8101
Heritage Health Care Center
1300 South St., Globe, AZ 85501
For Pricing & Availability
(800) 780-8101To Reach a Resident
(928) 425-3118Estimated Pricing
Price Comparison
Heritage Health Care Center Description
Heritage Health Care Center is a community that offers nursing care, skilled nursing and rehabilitation and is located in the small town of Globe, Arizona and is part of the Life Care Centers of America network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 8.1 out of 10 making it the highest rated community in the city out of 2 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Globe
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Globe
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers express strong dissatisfaction with the care provided, citing instances of neglect, such as residents being ignored, not receiving timely assistance, and experiencing poor hygiene practices.
- Complaints include a resident being lost for over 13 hours, surgical wounds not being properly cared for, and personal belongings such as Christmas gifts being lost or thrown away.
- One review mentions a patient not being checked on or given water for extended periods, highlighting a lack of basic care and attention.
- Another review criticizes the staff for prioritizing money over patient care, with a high patient-to-nurse ratio and staff members reportedly spending time on computers rather than attending to residents.
Positive Reviews:
- Several reviews praise the facility for its cleanliness, friendly and professional staff, and the quality of care provided.
- Specific staff members are mentioned for their exceptional care and going out of their way to assist residents and their families.
- One reviewer highlights the facility's efforts in keeping COVID-19 at bay and maintaining the health and safety of patients and staff.
- Positive experiences include effective rehabilitation services, enjoyable activities, and high-quality meals that exceed expectations.
- Family members of residents appreciate the attentive care their loved ones receive, noting improvements in their health and mobility.
- The community outreach efforts, particularly in supporting local first responders, are commended for showing care and involvement in the wider community.
Mixed Feedback:
While some reviews highlight serious concerns about patient care and staff behavior, others commend the facility for its cleanliness, caring staff, and effective rehabilitation services. The disparity in experiences suggests that individual experiences at the facility can vary significantly.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 5
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: March 31, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 67
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $3465
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
Scope | |||
---|---|---|---|
Severity of Deficiency | Isolated | Pattern | Widespread |
Immediate jeopardy to resident health or safety | J | K | L |
Actual harm that is not immediate jeopardy | G | H | I |
No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2022-09-29 | 2022-10-21 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
2022-09-29 | 2022-10-21 | D | Smoke Deficiencies | Have a complete alarm system manually initiated and initiated by fire sprinkler system connection. |
2022-09-29 | 2022-10-21 | F | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
2022-09-29 | 2022-10-21 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
2022-09-29 | 2022-10-21 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
2022-09-29 | 2022-10-21 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
2021-04-23 | 2021-05-17 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
2021-04-23 | 2021-05-17 | D | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
2021-04-23 | 2021-05-17 | E | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
2021-04-23 | 2021-05-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
Survey Date | Correction Date | Letter | Category | Description |
---|---|---|---|---|
2021-04-22 | 2021-05-20 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
2021-04-22 | 2021-05-20 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
2021-04-22 | 2021-05-20 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
2019-02-27 | 2019-03-27 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
Fines
Fine Date | Fine Amount |
---|---|
2021-04-22 | $5,330 |
2021-04-22 | $3,465 |
What is in the Neighborhood
- The closest city is Globe which is 0.8 miles away and has a population of 7,396 (very small town).
- The average income is $52,425, which is low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 47
- Average Temperature: 66.9
- Day Breakdown: The area gets 80 days of rain, 2 days of snow and 281 days of sun
- Precipitation: 1.0 inches a year
- The average life expectancy in zip code is 78.51 years old, which is average compared to other zip codes.
- Air Quality: Good Days 158.0, Moderate Days 97.0, Unhealthy for Sensitive Groups Days 16.0, Unhealthy Days 2.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
0.7 miles awayFry's Food and Drug
3.1 miles awayWalmart Supercenter
3.8 miles awayBashas'
19.2 miles awayNorm's IGA
24.3 miles awayTransportation
Wooley Railroad Station
24.2 miles awayNone Found
Banks
Washington Federal
0.7 miles awayBank of the West
0.8 miles awayGreat Western Bank
0.9 miles awayWells Fargo
3.1 miles awayRay Federal Credit Union
24.2 miles awayHospitals
Cobre Valley Regional Medical Center
3.1 miles awaySan Carlos Apache Healthcare
21.5 miles awayPharmacies
Kearny Health Mart
24.2 miles awayDentists
Diamond M Dental
0.9 miles awayParks
Globe Communtiy Center
0.8 miles awayGlobe
0.9 miles awayVeteran's Park
0.9 miles awayNofsgar Hill Baseball Complex
1.2 miles awayRyan Park
1.3 miles awayNone Found
None Found
Culture
Cobre Valley Center for the Arts
0.8 miles awayRestaurants
Chalo's
0.3 miles awayPizza Hut
0.3 miles awayDenny's
0.3 miles awayJerry's
0.4 miles awayNurd Burger
0.6 miles awayGet exact pricing & check availability
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Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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