📞 Call for pricing and availability: (800) 780-8101

Heritage Health - Bloomington, Illinois

700 East Walnut Street, Bloomington, IL 61701

Nursing Home Hospice Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(309) 827-8004

Estimated Pricing

Studio
Estimated $6,145

Price Comparison

  • Average City Price: $6,107
  • Average State Price: $8,401
  • Average National Price: $7,508

    • Heritage Health - Bloomington, Illinois Description

    Heritage Health - Bloomington, Illinois is a community that offers nursing care, hospice, skilled nursing and rehabilitation and is located in Bloomington, Illinois and is part of the Heritage of Care network of communities. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 6.6 out of 10 making it the 10th highest rated community in the city out of 11 communities. See more information on reviews.

    The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Bloomington

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Bloomington

    Community Reviews

    6.6
    Heritage Health - Bloomington, Illinois
    Based on My Caring Plan's proprietary scoring, including 16 reviews across the web

    Ranking

  • Ranking in City: 10 out of 11 communities in Bloomington
  • Ranking in State: 1188 out of 1473 communities in IL

    • Care B

    Employee Reviews

    6.1
    Heritage of Care
    Based on My Caring Plan's proprietary scoring, including 196 reviews across the web

    The following insights are from employees that work in Illinois

    Employee Pay B

    Employee Staff C

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Positive Reviews:

    • Impressed with the care received, even for a short stay. Recommended.
    • Top-rate care in every department.
    • Food Services Manager since May 2019 praises the staff and recommends employment at Heritage of Bloomington.
    • Gratitude expressed for wonderful care and skilled therapy program that enabled a family member to return home.
    • Described as an amazing place.

    Negative Reviews:

    • Experiences of rudeness and unacceptable behavior.
    • Described as very rude and dirty.
    • Neglect reported, including issues with restroom assistance, medication administration, unattended falls, and undesirable food.
    • Considered very unorganized and not well kept.
    • Disappointment with the care provided, citing unmet basic obligations, lack of compassion, and the need for a move to a different facility for better care.

    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others

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    Health

    Skilled Nursing

    RESTORE Therapy

    Short Term Rehab

    Physical Therapy

    Speech Therapy

    Occupational Therapy

    Services

    Social Services

    Activities

    Art Therapy

    Community Amenities

    Salon / Barbershop

    Rehab Gym

    Therapy Gym

    Dining

    Dietary Service

    Transportation

    Transportation

    Free Transportation

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 2
    Health inspection rating: 2
    Staffing rating: 3
    Quality measure rating: 3
    Long-term quality measure rating: 2
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: Jan. 1, 1967
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 88
    Total current residents: 73
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 5
    Number of substantiated complaints: 12
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $37528

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-01-24 2023-02-17 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2023-01-24 2023-02-16 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2023-01-24 2023-02-16 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2023-01-24 2023-02-16 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-01-24 2023-02-17 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2023-01-24 2023-02-16 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2021-10-15 2021-11-05 F Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2021-10-15 2021-11-05 F Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2021-10-15 2021-11-05 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2021-10-15 2021-10-18 E Egress Deficiencies Keep aisles, corridors, and exits free of obstruction in case of emergency.
    2021-10-15 2021-10-27 E Egress Deficiencies Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    2021-10-15 2021-10-18 E Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-10-15 2021-10-18 E Egress Deficiencies Install proper backup exit lighting.
    2021-10-15 2021-10-18 F Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2021-10-15 2021-10-18 F Egress Deficiencies Have properly located and lighted "Exit" signs.
    2021-10-15 2021-10-18 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-10-15 2021-10-18 E Smoke Deficiencies Provide properly protected cooking facilities.
    2021-10-15 2021-11-19 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-10-15 2021-10-18 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-10-15 2021-10-18 F Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2021-10-15 2021-10-18 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-10-15 2021-10-22 F Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2019-11-19 2019-11-21 F Emergency Preparedness Deficiencies Conduct risk assessment and an All-Hazards approach.
    2019-11-19 2020-01-10 F Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2019-11-19 2019-12-13 F Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2019-11-19 2020-01-10 F Emergency Preparedness Deficiencies Establish policies and procedures including evacuation.
    2019-11-19 2020-01-10 F Emergency Preparedness Deficiencies Establish policies and procedures for sheltering.
    2019-11-19 2019-12-13 F Emergency Preparedness Deficiencies Establish policies and procedures for medical documentation.
    2019-11-19 2019-12-13 F Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2019-11-19 2019-12-13 F Emergency Preparedness Deficiencies Establish methods for sharing information.
    2019-11-19 2020-01-10 F Emergency Preparedness Deficiencies Provide a means of sharing information on occupancy/needs.
    2019-11-19 2019-12-13 F Emergency Preparedness Deficiencies Provide family notifications of emergency plan.
    2019-11-19 2020-01-10 F Emergency Preparedness Deficiencies Establish staff and initial training requirements.
    2019-11-19 2020-01-10 F Emergency Preparedness Deficiencies Implement emergency and standby power systems.
    2019-11-19 2019-11-19 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-11-19 2019-11-20 D Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2019-11-19 2019-12-13 D Smoke Deficiencies Install a fire alarm system that can be heard throughout the facility.
    2019-11-19 2019-12-18 F Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-11-19 2019-12-31 D Smoke Deficiencies Install an approved automatic sprinkler system.
    2019-11-19 2020-01-15 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-11-19 2019-12-13 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-11-19 2019-12-31 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-11-19 2019-11-22 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-11-19 2019-12-13 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-13 2023-03-23 D Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2023-03-13 2023-03-23 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2023-06-14 2023-06-28 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-10-03 2022-10-21 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2022-10-03 2022-10-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-10-03 2022-10-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2022-10-03 2022-10-21 D Resident Assessment and Care Planning Deficiencies Provide care by qualified persons according to each resident's written plan of care.
    2022-10-03 2022-10-21 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2022-10-03 2022-10-21 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2022-10-03 2022-10-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2022-10-03 2022-10-21 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2022-08-29 2022-08-29 D Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2022-08-29 2022-10-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-01-24 2023-02-13 D Resident Rights Deficiencies Ensure that residents are fully informed and understand their health status, care and treatments.
    2023-01-24 2023-02-13 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2023-01-24 2023-02-13 D Quality of Life and Care Deficiencies Provide activities to meet all resident's needs.
    2023-01-24 2023-02-13 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2023-01-24 2023-02-13 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-01-24 2023-02-13 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2023-01-24 2023-02-13 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2023-01-24 2023-02-13 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-01-24 2023-02-13 F Nutrition and Dietary Deficiencies Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    2023-01-24 2023-02-15 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2023-01-24 2023-02-13 D Environmental Deficiencies Provide bedrooms that don't allow residents to see each other when privacy is needed.
    2022-04-28 2022-05-20 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2022-04-09 2022-04-21 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-23 2022-01-13 E Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-12-23 2022-01-13 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-20 2022-01-07 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-20 2022-01-07 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-12-20 2022-01-10 K Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-12-20 2022-01-07 D Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-10-06 2021-10-27 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2021-10-06 2021-10-27 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-10-06 2021-10-27 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-10-06 2021-10-27 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-10-06 2021-10-27 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-10-06 2021-10-27 D Quality of Life and Care Deficiencies Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    2021-10-06 2021-10-27 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2021-10-06 2021-10-27 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-10-06 2021-10-27 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-10-06 2021-10-27 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2019-11-21 2019-12-13 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-11-21 2019-12-13 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2019-11-21 2019-12-13 D Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2019-11-21 2019-12-13 E Administration Deficiencies Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Fines

    Fine Date Fine Amount
    2021-10-15 $19,383
    2021-10-15 $29,820
    2021-10-15 $19,170
    2023-01-24 $15,000
    2023-05-02 $3,145

    What is in the Neighborhood

    General Area Overview
    • The closest city is Bloomington which is 0.6 miles away and has a population of 78,292 (large town).
    • The average income is $56,470, which is average compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 27
      • Average Temperature: 53.7
      • Day Breakdown: The area gets 146 days of rain, 31 days of snow and 187 days of sun
      • Precipitation: 1.8 inches a year

    Demographic Overview
    • The median age is 35.1 years old, average compared to other cities.
    • 4.97% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 9.31% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 7% Asian, 13% Black or African-American, 4% Hispanic or Latino, and 73% White.

    Health and Safety Overview
    • The crime rate is 1.93 per 100 people which is low compared to other cities.
      • Violent Crime: 0.79 incidents per 100 people
      • Property Crime: 0.69 incidents per 100 people
      • Drug-Related Crime: 0.21 incidents per 100 people
    • The average life expectancy in zip code is 78.59 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 211.0, Moderate Days 60.0, Unhealthy for Sensitive Groups Days 2.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    0.7 miles away
    Jewel-Osco
    1.6 miles away
    Schnucks
    1.7 miles away
    Fresh Thyme
    1.8 miles away
    Hy-Vee
    1.9 miles away

    Transportation

    Bloomington-Normal
    1.5 miles away

    Bus Stations

    Uptown Normal Bus Terminal
    1.4 miles away
    North St Bus Stop
    1.6 miles away
    Locust St North Bus Stop
    1.8 miles away
    Locust St South Bus Stop
    1.8 miles away
    Gregory St North Bus Stop
    2.0 miles away

    Banks

    PNC Bank
    0.6 miles away
    Heartland Bank and Trust Company
    0.7 miles away
    Regions Bank
    0.8 miles away
    U.S. Bank
    0.8 miles away
    Commerce Bank
    1.1 miles away

    Hospitals

    Carle BroMenn Medical Center
    0.6 miles away
    OSF Saint Joseph Medical Center
    1.4 miles away
    Carle Eureka Hospital
    22.0 miles away
    Warner Hospital & Health Services
    23.3 miles away
    Hopedale Medical Complex
    23.3 miles away

    Pharmacies

    Merle Pharmacies Inc
    0.5 miles away
    Walgreens
    0.7 miles away
    CVS Pharmacy
    2.2 miles away
    Meijer Pharmacy
    2.6 miles away
    Walmart Pharmacy
    2.7 miles away

    Dentists

    Jennifer Burge Heller, DDS
    1.1 miles away
    Morgan-Michaels Family Dentistry
    1.4 miles away
    The Dental Group of Bloomington
    1.9 miles away
    Houska Dental Center
    2.0 miles away
    Prairie Dental Associates
    3.9 miles away

    Parks

    Fell Avenue Park
    0.2 miles away
    Franklin Park
    0.3 miles away
    Bloomington
    0.3 miles away
    Atwood Wayside
    0.4 miles away
    Withers Park
    0.7 miles away

    None Found

    Shopping

    Eastland Mall
    1.3 miles away
    Landmark Mall
    2.2 miles away
    Lakeview Shopping Center
    21.2 miles away

    Culture

    Merwin Art Gallery
    0.4 miles away
    American Passion Play Inc
    0.5 miles away
    McLean County Arts Center
    0.5 miles away
    Bloomington Center for the Performing Arts
    0.5 miles away
    Sound of Illinois Chorus
    0.6 miles away

    Restaurants

    Lu Lu's Pizza
    0.5 miles away
    Lucca Grill
    0.6 miles away
    Bakery and Pickle
    0.6 miles away
    Brass Pig Smoke & Alehouse
    0.6 miles away
    Golden Dragon
    0.7 miles away

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    Google map of Heritage Health - Bloomington, Illinois

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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