📞 Call for pricing and availability: (800) 780-8101
Heritage Harbour Health And Rehabilitation Center
2700 South Haven Road, Annapolis, MD 21401
For Pricing & Availability
(800) 780-8101To Reach a Resident
(410) 897-1300Estimated Pricing
Price Comparison
Heritage Harbour Health And Rehabilitation Center Description
Heritage Harbour Health And Rehabilitation Center is a community that offers nursing care, skilled nursing and rehabilitation and is about 2.2 miles outside the small town of Edgewater, Maryland and is part of the Sava Senior Care network of communities. Residents who live at the facility are able to choose from a range of studio, suite and semi-private or share or companion room layouts.
The community has an average rating of 4.7 out of 10 making it the 16th highest rated community in the city out of 16 communities. See more information on reviews.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Annapolis
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Annapolis
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews report neglect, poor hygiene, and inadequate care, including patients being left in dirty conditions and not receiving timely assistance.
- Complaints about rude and negligent staff, with some specific mentions of staff ignoring patients and visitors.
- Concerns over medical malpractice and inaccurate assessments leading to further health complications.
- Communication issues cited, including full voicemail boxes and difficulty reaching loved ones over the phone.
- One positive review praises the facility for its caring administrative staff and efforts during the COVID-19 pandemic.
- Recommendations for prospective clients to conduct thorough research and consider other facilities based on personal experiences shared.
- Some reviews highlight the need for consistent caregiver assignments to build familiarity and trust between patients and aides.
- Issues with cleanliness and maintenance of the facility, including unclean bathrooms and rooms.
- Physical therapy services received mixed reviews, with some acknowledging excellence in this area despite overall negative experiences.
- Several reviewers strongly advise against placing loved ones in the facility, citing it as unsafe or detrimental to patient health and well-being.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-01 | 2023-01-24 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-12-01 | 2023-02-17 | D | Emergency Preparedness Deficiencies | Conduct risk assessment and an All-Hazards approach. |
| 2022-12-01 | 2023-01-24 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-12-01 | 2023-01-24 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2022-12-01 | 2023-01-24 | D | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2022-12-01 | 2023-02-17 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-12-01 | 2023-01-24 | D | Smoke Deficiencies | Properly provide smoke detection systems in areas open to corridors. |
| 2022-12-01 | 2023-01-24 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-01 | 2023-01-24 | E | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-12-01 | 2023-01-24 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-12-01 | 2023-01-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-01 | 2023-01-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Meet requirements for the use of electrical equipment. |
| 2022-12-01 | 2023-01-24 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that testing and maintenance of electrical equipment is performed. |
| 2022-12-01 | 2023-02-17 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2022-04-28 | 2022-06-01 | D | Emergency Preparedness Deficiencies | Develop and maintain an Emergency Preparedness Program (EP). |
| 2022-04-28 | 2022-06-01 | D | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2022-04-28 | 2022-06-01 | D | Egress Deficiencies | Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. |
| 2022-04-28 | 2022-06-01 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-17 | 2021-07-13 | D | Emergency Preparedness Deficiencies | List the names and contact information of those in the facility. |
| 2021-06-17 | 2021-07-13 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2021-06-17 | 2021-07-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure equipment listed for use in oxygen-enriched atmospheres are correctly labeled. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-11-30 | 2023-01-23 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-11-30 | 2023-01-23 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-11-30 | 2023-01-23 | D | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2022-11-30 | 2023-01-23 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-11-30 | 2023-01-23 | E | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-11-30 | 2023-01-23 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-11-30 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-11-30 | 2023-01-23 | D | Quality of Life and Care Deficiencies | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. |
| 2022-11-30 | 2023-01-23 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2022-11-30 | 2023-01-23 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-11-30 | 2023-01-23 | D | Administration Deficiencies | Have a plan that describes the process for conducting QAPI and QAA activities. |
| 2022-11-30 | 2023-01-23 | D | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2022-11-30 | 2023-01-23 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-11-30 | 2023-01-23 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2022-11-30 | 2023-01-23 | D | Resident Rights Deficiencies | Ensure residents have reasonable access to and privacy in their use of communication methods. |
| 2022-11-30 | 2023-01-23 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-11-30 | 2023-01-23 | E | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2022-11-30 | 2023-01-23 | D | Resident Assessment and Care Planning Deficiencies | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. |
| 2022-11-30 | 2023-01-23 | E | Resident Assessment and Care Planning Deficiencies | Assure that each resident’s assessment is updated at least once every 3 months. |
| 2022-11-30 | 2023-01-23 | F | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-11-30 | 2023-01-23 | F | Resident Assessment and Care Planning Deficiencies | Ensure a qualified health professional conducts resident assessments. |
| 2022-11-30 | 2023-01-23 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2022-05-02 | 2022-06-15 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2022-05-02 | 2022-06-15 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-05-02 | 2022-06-15 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from the wrongful use of the resident's belongings or money. |
| 2022-05-02 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2022-05-02 | 2022-06-15 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-05-02 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2022-05-02 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-05-02 | 2022-06-15 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-05-02 | 2022-06-15 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-05-02 | 2022-06-15 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-05-02 | 2022-06-15 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-05-02 | 2022-06-15 | D | Environmental Deficiencies | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. |
| 2022-05-02 | 2022-06-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2022-05-02 | 2022-06-15 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2020-08-14 | 2020-08-28 | J | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-12-21 | 2021-01-27 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2020-12-21 | 2021-01-27 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-06-23 | 2021-08-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Respond appropriately to all alleged violations. |
| 2021-06-23 | 2021-08-15 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2021-06-23 | 2021-08-15 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-06-23 | 2021-08-15 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-06-23 | 2021-08-15 | G | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-06-23 | 2021-08-15 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-06-23 | 2021-08-15 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-06-23 | 2021-08-15 | E | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2021-06-23 | 2021-08-15 | E | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-06-23 | 2021-08-15 | D | Quality of Life and Care Deficiencies | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. |
| 2021-06-23 | 2021-08-15 | D | Quality of Life and Care Deficiencies | Provide or obtain dental services for each resident. |
| 2021-06-23 | 2021-08-15 | D | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-06-23 | 2021-08-15 | F | Administration Deficiencies | Administer the facility in a manner that enables it to use its resources effectively and efficiently. |
| 2021-06-23 | 2021-08-15 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-06-23 | 2021-08-15 | E | Infection Control Deficiencies | Implement a program that monitors antibiotic use. |
| 2021-06-23 | 2021-10-05 | D | Resident Rights Deficiencies | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. |
| 2021-06-23 | 2021-10-05 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-06-23 | 2021-08-15 | J | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-06-23 | 2021-08-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2021-06-23 | 2021-08-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2021-06-23 | 2021-08-15 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2021-06-23 | 2021-10-05 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2020-01-31 | $253,188 |
| 2020-08-14 | $35,025 |
| 2021-06-23 | $133,601 |
| 2022-05-02 | $9,750 |
| 2022-11-30 | $9,750 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2020-12-21 | 10 |
| 2021-06-23 | 51 |
| 2022-11-30 | 33 |
What is in the Neighborhood
- The closest city is Edgewater which is 2.2 miles away and has a population of 9,023 (very small town).
- The average income is $152,627, which is very high compared to other zip codes.
- Weather
- High Temperature: 81
- Low Temperature: 37
- Average Temperature: 59.5
- Day Breakdown: The area gets 140 days of rain, 13 days of snow and 211 days of sun
- Precipitation: 1.4 inches a year
- The average life expectancy in zip code is 78.87 years old, which is high compared to other zip codes.
- Air Quality: Good Days 205.0, Moderate Days 16.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Safeway
2.0 miles awaySam's Club
2.1 miles awayGiant
2.2 miles awayThe Fresh Market
2.3 miles awayWhole Foods Market
2.6 miles awayNone Found
Bus Stations
Harry S Truman Park & Ride
1.8 miles awayRiva Road & Forest Drive Eastbound
2.3 miles awayRiva Road & Forest Drive Opposite Westbound
2.3 miles awayWestfield Mall
2.6 miles awayWest Street & Hudson Street Opposite Eastbound
2.9 miles awayBanks
Bank of America
2.3 miles awayNASA Federal Credit Union
2.4 miles awayPNC Bank
2.4 miles awayTruist
2.4 miles awaySevern Savings Bank
2.5 miles awayHospitals
Anne Arundel Medical Center
2.9 miles awayBowie Health Center
8.7 miles awayBaltimore Washington Medical Center
11.5 miles awayDoctors Community Hospital
14.9 miles awayClifton T. Perkins Hospital Center
16.0 miles awayPharmacies
Giant
2.4 miles awayCVS Pharmacy
2.4 miles awayWalgreens
2.5 miles awayRite-Aid Pharmacy & Liquor Store
4.6 miles awayArnold Pharmacy
5.8 miles awayDentists
Strong Smiles Dental Care
2.4 miles awayCrownsville Dental
4.2 miles awayLabbe Family Orthodontics
4.5 miles awayConfident Smiles Dentistry
5.3 miles awayPediatric Dentistry and Orthodontics
5.9 miles awayParks
Broad Creek Park
0.8 miles awayWaterworks Park
1.3 miles awayKevin Reichardt Park
1.6 miles awayGenerals Highway Corridor Park
2.0 miles awayHomeport Farm Park
2.3 miles awayPlaces of Worship
Christ Episcopal Church
14.7 miles awayCrossover Church
19.1 miles awayShopping
Annapolis Mall
2.4 miles awayPriest Bridge Centre
6.3 miles awayArundel Mills Mall
14.6 miles awayBeltway Plaza Mall
17.3 miles awayAndrews Manor Shopping Center
19.4 miles awayCulture
Blackfriar's Theatre
1.9 miles awayFortune Stage
2.0 miles awayMarket Stage
2.0 miles awayRoyal Stage
2.1 miles awayGatehouse Stage
2.1 miles awayRestaurants
Mike's Restaurant
1.4 miles awaySquisito
1.6 miles awayAles Beer Wines
2.1 miles awaySunny's Delicatessen
2.1 miles awayBuffalo Wild Wings
2.3 miles awayGet exact pricing & check availability
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