📞 Call for pricing and availability: (800) 780-8101
Heritage Gardens
25271 Barton Rd, Loma Linda, CA 92354
For Pricing & Availability
(800) 780-8101To Reach a Resident
(909) 796-0216Estimated Pricing
Price Comparison
Heritage Gardens Description
Heritage Gardens is a large 64 bed community that offers independent living, assisted living, nursing care, respite care, skilled nursing and rehabilitation and is located in the town of Loma Linda, California. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 5.7 out of 10 making it the 9th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
Find a Senior Community that Best Fits Your Needs
Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Loma Linda
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Loma Linda
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Loma Linda
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Loma Linda
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Several reviewers reported misleading information and poor communication from staff.
- Complaints about poor staff service, particularly CNAs, including neglect and leaving patients unattended.
- Issues with cleanliness, including unpleasant odors in hallways and rooms.
- Reports of patients being ignored, left in unsanitary conditions, and not receiving timely care.
- Concerns about management and specific staff members not caring about patient welfare or the facility's condition.
- Experiences of unprofessional behavior and lack of responsiveness from nurses and therapists.
- Several instances of serious neglect leading to health deterioration and, in one case, a patient's death.
Positive Reviews:
- Some reviewers had positive experiences with attentive and caring staff.
- Compliments to specific staff members who went above and beyond in their duties.
- Positive remarks about the facility being clean and the environment being pleasant.
- Appreciation for the physical therapy and rehabilitation services provided.
- Several families felt their loved ones were in good hands and received excellent care.
Mixed Reviews:
- While some reviewers praised the care and attention their loved ones received, others strongly criticized the facility for neglect and poor management.
- There were mentions of both good and bad experiences with the staff, ranging from very caring to completely neglectful.
- Concerns about the facility's response to complaints and issues raised by family members.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Transportation
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 110
Total current residents: 104
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 4
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $655
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-07-18 | 2022-08-09 | D | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2022-07-18 | 2022-08-09 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2022-07-18 | 2022-08-09 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2022-07-18 | 2022-08-09 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2022-07-18 | 2022-08-09 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2022-07-18 | 2022-08-09 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-07-18 | 2022-08-09 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-07-18 | 2022-08-09 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-07-18 | 2022-08-09 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-07-18 | 2022-08-09 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2022-07-18 | 2022-08-09 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-07-18 | 2022-08-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2022-07-18 | 2022-08-09 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
| 2019-12-12 | 2020-01-14 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-12-12 | 2020-01-14 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-12-12 | 2020-01-14 | D | Emergency Preparedness Deficiencies | Implement emergency and standby power systems. |
| 2019-12-12 | 2020-01-14 | C | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-12-12 | 2020-01-14 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-12-12 | 2020-01-14 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2019-12-12 | 2020-01-14 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2019-12-12 | 2020-01-14 | E | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-12-12 | 2020-01-14 | E | Miscellaneous Deficiencies | Meet Health Care Facilities Code mechanical requirements. |
| 2019-12-12 | 2020-01-14 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-12-12 | 2020-01-14 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-01-17 | 2019-02-13 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-01-17 | 2019-02-13 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-01-17 | 2019-02-13 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2019-01-17 | 2019-02-13 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-01-17 | 2019-02-13 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-01-17 | 2019-02-13 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-01-17 | 2019-02-13 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-01-17 | 2019-02-13 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-01-17 | 2019-02-13 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-10-20 | 2022-11-09 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2022-07-15 | 2022-08-16 | D | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2022-07-15 | 2022-08-16 | D | Resident Rights Deficiencies | Keep residents' personal and medical records private and confidential. |
| 2022-07-15 | 2022-08-16 | D | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2022-07-15 | 2022-08-16 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-07-15 | 2022-08-16 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2022-07-15 | 2022-08-16 | D | Quality of Life and Care Deficiencies | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. |
| 2022-07-15 | 2022-08-16 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-07-15 | 2022-08-16 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2022-07-15 | 2022-08-16 | E | Pharmacy Service Deficiencies | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. |
| 2022-07-15 | 2022-08-16 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2022-07-15 | 2022-08-16 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2022-07-15 | 2022-08-16 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2022-07-15 | 2022-08-16 | E | Nutrition and Dietary Deficiencies | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. |
| 2022-07-15 | 2022-08-16 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2022-07-15 | 2022-08-16 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-07-15 | 2022-08-16 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-07-15 | 2022-08-16 | D | Environmental Deficiencies | Keep all essential equipment working safely. |
| 2021-12-04 | 2021-12-20 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-11-25 | 2020-01-06 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2019-11-25 | 2020-01-06 | K | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2019-11-25 | 2020-01-06 | E | Resident Assessment and Care Planning Deficiencies | Ensure each resident receives an accurate assessment. |
| 2019-11-25 | 2020-01-06 | E | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2019-11-25 | 2020-01-06 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2019-11-25 | 2020-01-06 | D | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2019-11-25 | 2020-01-06 | D | Nutrition and Dietary Deficiencies | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. |
| 2019-11-25 | 2020-01-06 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-11-25 | 2020-01-17 | F | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-11-25 | 2020-01-06 | D | Nutrition and Dietary Deficiencies | Dispose of garbage and refuse properly. |
| 2019-11-25 | 2020-01-06 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-03-23 | 2021-04-12 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-05-14 | 2021-06-01 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-05-14 | 2021-06-01 | D | Pharmacy Service Deficiencies | Ensure each resident’s drug regimen must be free from unnecessary drugs. |
| 2018-11-29 | 2019-01-24 | D | Resident Rights Deficiencies | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. |
| 2018-11-29 | 2019-01-24 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2018-11-29 | 2019-01-24 | D | Resident Assessment and Care Planning Deficiencies | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. |
| 2018-11-29 | 2019-01-24 | D | Resident Assessment and Care Planning Deficiencies | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted |
| 2018-11-29 | 2019-01-24 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2018-11-29 | 2019-01-24 | D | Quality of Life and Care Deficiencies | Provide activities to meet all resident's needs. |
| 2018-11-29 | 2019-01-24 | D | Nutrition and Dietary Deficiencies | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. |
| 2018-11-29 | 2019-01-24 | D | Nutrition and Dietary Deficiencies | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-11-25 | $18,885 |
| 2021-07-05 | $650 |
| 2021-07-05 | $655 |
What is in the Neighborhood
- The closest city is Loma Linda which is 0.5 miles away and has a population of 24,045 (small town).
- The average income is $76,022, which is high compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 52
- Average Temperature: 67.3
- Day Breakdown: The area gets 41 days of rain and 323 days of sun
- Precipitation: 0.4 inches a year
- The average life expectancy in zip code is 78.17 years old, which is average compared to other zip codes.
- Air Quality: Good Days 27.0, Moderate Days 121.0, Unhealthy for Sensitive Groups Days 41.0, Unhealthy Days 20.0, Very Unhealthy Days 2.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Loma Linda Market
0.4 miles awayLoma Linda Market Juice Bar
0.5 miles awayStater Bros.
0.5 miles awayWalmart Neighborhood Market
0.6 miles awayClark's Nutrition and Natural Foods Markets
0.7 miles awayTransportation
Tippecanoe Avenue
1.9 miles awayEsri
3.4 miles awayDowntown Redlands
4.1 miles awayBus Stations
Carnegie
1.7 miles away5170
2.3 miles awayBanks
Chase
0.6 miles awayArrowhead Community Credit Union
2.9 miles awayArrowhead Credit Union
2.9 miles awayWells Fargo
3.1 miles awayUnionBank
4.1 miles awayHospitals
Loma Linda University Medical Center East Campus
0.0 miles awayVA Loma Linda Healthcare System
0.1 miles awayEmergency Room Entrance
0.3 miles awayLoma Linda University Medical Center
0.5 miles awayLoma Linda University Children's Hospital
0.6 miles awayPharmacies
Outpatient Pharmacy
0.3 miles awayCVS Pharmacy
3.0 miles awayWalgreens
3.6 miles awayDon's Drugs - Good Neighbor Pharmacy
5.4 miles awayRite Aid
7.4 miles awayDentists
Loma Linda Univ Dentistry & Orthodontics
2.2 miles awayPure Gold
3.8 miles awayBright Now! Dental
7.5 miles awayHappy Teeth Children's Dentistry
7.6 miles awayLuna Family Dental
8.3 miles awayParks
Loma Linda
0.5 miles awayBaseball Field Park
0.6 miles awayHulda Crooks Park
0.7 miles awayElmer Digneo Park
0.7 miles awaySeamont Park
0.9 miles awayNone Found
Shopping
Inland Center
3.6 miles awayCarousel Mall
4.6 miles awayMoreno Valley Mall
7.4 miles awayPalm Plaza Moreno Valley
7.5 miles awayVictoria Gardens
16.4 miles awayCulture
Redlands Footlighters Theatre
2.1 miles awayRedlands Bowl
3.9 miles awayGreek Theatre
4.4 miles awayFox Theater
4.6 miles awayOutdoor Theatre
4.7 miles awayRestaurants
Farmer Boys
1.3 miles awayBJ's
1.4 miles awayShogun
1.5 miles awayJiro's
1.5 miles awayMr. Kebab's
1.6 miles awayGet exact pricing & check availability
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Licensing
This community is licensed by the state of CA. It is a large-sized community with 64 total beds.Disclaimer
My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.
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