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Heritage Center

7232 German Hill Rd., Baltimore, MD 21222

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(410) 282-6310

Estimated Pricing

Studio
Estimated $6,286

Price Comparison

  • Average City Price: $6,412
  • Average State Price: $7,818
  • Average National Price: $5,673

    • Heritage Center Description

    Heritage Center is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside Dundalk, Maryland and is part of the Genesis HealthCare network of communities. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 7.2 out of 10 making it the 64th highest rated community in the city out of 93 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Baltimore

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Baltimore

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Baltimore

    Community Reviews

    7.2
    Heritage Center
    Based on My Caring Plan's proprietary scoring, including 46 reviews across the web

    Ranking

  • Ranking in City: 64 out of 94 communities in Baltimore
  • Ranking in State: 551 out of 721 communities in MD

    • Food and Dining D

    Facility and Grounds B

    Care A

    Staff A

    Employee Reviews

    5.4
    Genesis HealthCare
    Based on My Caring Plan's proprietary scoring, including 1256 reviews across the web

    The following insights are from employees that work in Maryland

    Employee Pay B

    Employee Staff B

    Employee Culture B

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Many reviews highlight the attentive nursing, friendly staff, and excellent care received at the facility, with several patients and residents recommending the place based on their positive experiences. The therapy and rehabilitation services are particularly praised for their quality and effectiveness.

    However, there are significant concerns raised in some reviews regarding the treatment of long-term residents, with allegations of neglect, unprofessional behavior from staff, and a lack of timely medical attention. These reviews suggest a disparity in the quality of care between short-term therapy patients and long-term residents. Complaints include rude employees, unresponsive management, and instances where the care provided fell short of expectations, leading to serious concerns about the well-being of the residents.

    Positive experiences shared by some include the comprehensive care plan, the kindness of the therapy staff, and the overall cleanliness and helpfulness of the facility. Employees, both current and retiring, express satisfaction with their work environment and the opportunities for career advancement.

    On the other hand, negative reviews call attention to issues such as the alleged mishandling of patient care, lack of empathy from staff, and accusations of deceitful practices for financial gain. These reviews urge caution for those considering placing a loved one in the facility.

    Despite the mixed feedback, some reviews note specific staff members and programs that have made a positive impact on their or their loved one's stay, suggesting that individual experiences can vary widely within the facility.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Health

    Long-Term Care

    Short-Term Care

    Physical, Occupational & Speech Therapies

    Orthopedic Rehab

    Audiology Care

    Colostomy Care

    Services

    Case Management

    Nursing Staff

    Medication Management

    Individual Treatment Plans

    Registered Nurses

    Attending Physicians

    Activities

    Cultural, Educational, Religious And Social Activities

    Recreation Activities

    Movies

    Pet Therapy

    Community Amenities

    On-Site Beauty Salon And Barbershop

    Lounges And Guest Areas

    Courtyard Gardens

    Housekeeping

    On-Site Nurse Practitioner

    Complimentary Laundry Facility On-Site

    Room Amenities

    Private Suites

    Spacious Rooms

    Scenic Views

    Kitchen

    Individual Climate Control

    Cable Television

    Dining

    Cafe/Restaurant-Style Dining

    In-Room Dining Options

    Family Dining Room

    Dietary And Nutrition Needs Management

    Always Available Menu

    Transportation

    Coordinated Transportation

    Pet

    Pets Permitted

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 2
    Staffing rating: 2
    Quality measure rating: 5
    Long-term quality measure rating: 4
    Short-term quality measure rating: 5

    Nursing Home Overview

    Participation date: Nov. 9, 1981
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 177
    Total current residents: 147
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 1
    Number of payment denials: 0
    Number of fines: 8
    Total cost of fines: $14300

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2019-03-25 2019-04-15 D Miscellaneous Deficiencies Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    2019-03-25 2019-04-15 F Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-03-25 2019-04-15 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2017-10-30 2017-11-20 E Egress Deficiencies Meet other general requirements that are deficient.
    2017-10-30 2017-11-20 D Miscellaneous Deficiencies Meet Health Care Facilities Code mechanical requirements.
    2017-10-30 2017-11-20 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.
    2017-06-01 2017-06-29 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2017-06-01 2017-06-29 D Egress Deficiencies Have exits that are accessible at all times.
    2017-06-01 2017-06-29 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2017-06-01 2017-06-29 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2017-06-01 2017-06-29 D Gas, Vacuum, and Electrical Systems Deficiencies Meet requirements for the installation and maintenance of electrical systems.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-14 2023-05-19 D Pharmacy Service Deficiencies Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    2023-04-14 2023-05-19 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2023-04-14 2023-05-19 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-01-22 2019-03-08 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2019-01-22 2019-03-08 D Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2019-01-22 2019-03-08 D Resident Rights Deficiencies Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    2019-01-22 2019-03-08 D Resident Rights Deficiencies Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    2019-01-22 2019-03-08 D Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2019-01-22 2019-03-08 D Quality of Life and Care Deficiencies Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    2019-01-22 2019-03-08 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2019-01-22 2019-03-08 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2019-01-22 2019-03-08 D Quality of Life and Care Deficiencies Provide enough food/fluids to maintain a resident's health.
    2019-01-22 2019-03-08 D Nursing and Physician Services Deficiencies Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    2019-01-22 2019-03-08 D Nursing and Physician Services Deficiencies Observe each nurse aide's job performance and give regular training.
    2019-01-22 2019-03-08 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2019-01-22 2019-03-08 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2019-01-22 2019-03-08 D Pharmacy Service Deficiencies Ensure medication error rates are not 5 percent or greater.
    2019-01-22 2019-03-08 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2019-01-22 2019-03-08 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2019-01-22 2019-03-08 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2019-01-22 2019-03-08 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-31 2021-10-29 E Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2021-08-31 2021-10-29 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-08-31 2021-10-29 E Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    2021-08-31 2021-10-29 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2017-09-22 2017-11-07 D Quality of Life and Care Deficiencies Provide activities to meet the interests and needs of each resident.
    2017-09-22 2017-11-07 E Resident Assessment and Care Planning Deficiencies Conduct initial and periodic assessments of each resident's functional capacity.
    2017-09-22 2017-11-07 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment by a qualified health professional.
    2017-09-22 2017-11-07 D Resident Assessment and Care Planning Deficiencies Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2017-09-22 2017-11-07 D Resident Assessment and Care Planning Deficiencies Allow residents the right to participate in the planning or revision of care and treatment.
    2017-09-22 2017-11-07 D Quality of Life and Care Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2017-09-22 2017-11-07 E Quality of Life and Care Deficiencies Provide necessary care and services to maintain or improve the highest well being of each resident .
    2017-09-22 2017-11-07 D Quality of Life and Care Deficiencies Make sure that residents receive treatments/services to maintain or improve their ability to care for themselves.
    2017-09-22 2017-11-07 D Quality of Life and Care Deficiencies Ensure residents maintain acceptable nutritional status.
    2017-09-22 2017-11-07 D Pharmacy Service Deficiencies Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
    2017-09-22 2017-11-07 E Nutrition and Dietary Deficiencies Store, cook, and serve food in a safe and clean way.
    2017-09-22 2017-11-07 D Pharmacy Service Deficiencies At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
    2017-09-22 2017-11-07 E Pharmacy Service Deficiencies Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.
    2017-09-22 2017-11-07 D Administration Deficiencies Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
    2017-09-22 2017-11-07 D Administration Deficiencies Keep accurate, complete and organized clinical records on each resident that meet professional standards.
    2016-10-21 2016-11-30 D Resident Rights Deficiencies Try to resolve each resident's complaints quickly.
    2016-10-21 2016-11-30 D Resident Rights Deficiencies Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.
    2016-10-21 2016-11-30 E Resident Rights Deficiencies Ensure residents have the right to have a choice over activities, their schedules, and health care according to their interests, assessments, and plans of care.
    2016-10-21 2016-11-30 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment by a qualified health professional.
    2016-10-21 2016-11-30 D Resident Assessment and Care Planning Deficiencies Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2016-10-21 2016-11-30 D Resident Assessment and Care Planning Deficiencies Allow residents the right to participate in the planning or revision of care and treatment.
    2016-10-21 2016-11-30 E Quality of Life and Care Deficiencies Provide necessary care and services to maintain or improve the highest well being of each resident .
    2016-10-21 2016-11-30 D Quality of Life and Care Deficiencies Assist those residents who need help with eating/drinking, grooming and personal and oral hygiene.
    2016-10-21 2016-11-30 D Quality of Life and Care Deficiencies Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.
    2016-10-21 2016-11-30 D Pharmacy Service Deficiencies Ensure that each resident's 1) entire drug/medication regimen is free from unnecessary drugs; and 2) is managed and monitored to achieve highest level of well-being.
    2016-10-21 2016-11-30 D Quality of Life and Care Deficiencies Develop policies and procedures for influenza and pneumococcal immunizations.
    2016-10-21 2016-11-30 C Nursing and Physician Services Deficiencies Post nurse staffing information/data on a daily basis.
    2016-10-21 2016-11-30 D Pharmacy Service Deficiencies At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor.
    2016-10-21 2016-11-30 D Environmental Deficiencies Have a program that investigates, controls and keeps infection from spreading.
    2016-10-21 2016-11-30 E Administration Deficiencies Give or get quality laboratory services/tests in a timely manner to meet the needs of residents.
    2016-10-21 2016-11-30 D Administration Deficiencies Quickly tell the resident's doctor the results of laboratory tests.
    2016-10-21 2016-11-30 D Administration Deficiencies Keep accurate, complete and organized clinical records on each resident that meet professional standards.

    Fines

    Fine Date Fine Amount
    2021-09-06 $650
    2021-11-15 $975
    2021-11-22 $1,300
    2021-11-29 $1,625
    2021-12-06 $1,950
    2021-12-13 $2,275
    2021-12-20 $2,600
    2021-12-27 $2,925

    What is in the Neighborhood

    General Area Overview
    • The closest city is Dundalk which is 2.3 miles away and has a population of 63,597 (large town).
    • The average income is $45,202, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 81
      • Low Temperature: 36
      • Average Temperature: 58.9
      • Day Breakdown: The area gets 142 days of rain, 14 days of snow and 207 days of sun
      • Precipitation: 1.2 inches a year

    Demographic Overview
    • The median age is 34.7 years old, average compared to other cities.
    • 4.75% of the population are Veterans which is a average percentage of Veterans compared to other cities.
    • 8.02% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 59% Black or African-American, 4% Hispanic or Latino, and 31% White.

    Health and Safety Overview
    • The crime rate is 8.62 per 100 people which is very high compared to other cities.
      • Violent Crime: 3.02 incidents per 100 people
      • Property Crime: 4.52 incidents per 100 people
      • Drug-Related Crime: 0.5 incidents per 100 people
    • The average life expectancy in zip code is 78.08 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 228.0, Moderate Days 43.0, Unhealthy for Sensitive Groups Days 1.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Weis Markets
    0.7 miles away
    Weis Markerts
    0.7 miles away
    Giant
    0.8 miles away
    Aldi
    0.9 miles away
    Compare Foods
    1.0 miles away

    None Found

    Bus Stations

    Eastern Avenue & Westham Way Opposite Eastbound
    0.5 miles away
    Eastern Avenue & Westham Way Far-side Westbound
    0.5 miles away
    Eastern Avenue & Pembrooke Boulevard Far-side Eastbound
    0.5 miles away
    Eastern Avenue & Ashby Avenue Far-side Westbound
    0.5 miles away
    Eastern Avenue & Pembrooke Boulevard Mid-block Westbound
    0.6 miles away

    Banks

    M&T Bank
    0.7 miles away
    Howard Bank
    0.8 miles away
    Mariner Finance
    0.8 miles away
    Capital One
    0.8 miles away
    PNC Bank
    0.8 miles away

    Hospitals

    Johns Hopkins Bayview Medical Center
    1.4 miles away
    Johns Hopkins Hospital
    3.9 miles away
    Kennedy Krieger Institute
    4.1 miles away
    Kennedy Krieger Institute Hospital & Research Center
    4.1 miles away
    MedStar Franklin Square Medical Center
    5.0 miles away

    Pharmacies

    Rite Aid
    1.1 miles away
    Rx Pharmacy
    2.5 miles away
    Riverview Pharmacy
    2.7 miles away
    CVS
    2.9 miles away
    Pharmacy
    3.1 miles away

    Dentists

    Ulery Dental & Orthodontics
    0.8 miles away
    Kool Smiles Dental
    0.9 miles away
    Smiles R Us Dental
    1.4 miles away
    Family Dentistry Michael K. Exler, DDS and Associates
    2.5 miles away
    Cheerful Dental
    2.6 miles away

    Parks

    Harbor View Park
    0.2 miles away
    Berkshire Park
    0.4 miles away
    Berkshire Eastwood Recreation Site
    0.7 miles away
    Eastwood Community Park
    0.7 miles away
    Colgate Recreational Area
    0.9 miles away

    Places of Worship

    St. John's Church
    10.2 miles away
    Christ Episcopal Church
    23.6 miles away

    Shopping

    200 North Highland
    2.8 miles away
    Pratt Street Pavilion (Harbor Place)
    4.9 miles away
    The Gallery at Harborplace
    4.9 miles away
    Light Street Pavilion (Harbor Place)
    5.0 miles away
    Charles Plaza
    5.2 miles away

    Culture

    The Dundalk Art School
    1.3 miles away
    Creative Alliance at the Patterson
    2.8 miles away
    Vagabond Theatre
    4.0 miles away
    Harborplace Amphetheatre
    5.0 miles away
    Chesapeake Shakespeare Company
    5.0 miles away

    Restaurants

    Royal Pizza
    0.3 miles away
    Greek Village Restaurant
    0.5 miles away
    Mo's Seafood
    0.6 miles away
    Best Buffet
    0.7 miles away
    Filetti's Pizza
    0.8 miles away

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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