Hendrick Skilled Nursing Facility

Reviews of the hospital show a mix of experiences, ranging from highly negative to positive. Several reviewers express strong dissatisfaction, citing instances of perceived neglect, rudeness from staff, and accusations of theft. One reviewer detailed a distressing situation where their father did not receive a call button, leading to extreme measures to get attention. Another shared an experience of personal belongings being stolen, including a purse with significant cash, and felt the hospital's security was dismissive.

On the other hand, some reviews highlight positive interactions with specific staff members. Miss Lola, Miss Aubrey, and Dr. Darby received praise for their care and professionalism. Another reviewer appreciated the attentive and organized care they received during a 14-day stay, mentioning the dietary and housekeeping departments positively.

Concerns about the hospital's approach to patient care and billing practices were also noted. One reviewer criticized the hospital for discharging their mother prematurely after learning she lacked insurance. Another expressed frustration with the hospital's billing department and customer service, describing them as unprofessional and the costs as exorbitant.

Accessibility issues were mentioned, including the lack of transportation from the parking lot to the hospital entrance, which posed a challenge for individuals with mobility issues. Additionally, a patient reported that their specially fitted diabetic shoes were misplaced during their stay.

Overall, the reviews paint a picture of a hospital with a mix of dedicated staff members and systemic issues that have left many patients and their families dissatisfied. While some have had positive experiences, others warn potential patients to seek care elsewhere.