Heartwood Place Memory Care

Positive Feedback:

• Residents receive excellent care and the facility is highly recommended by both family members and professionals visiting for spiritual care.
• Staff is described as professional, caring, attentive, compassionate, fun, and kind, making the facility feel like an extension of the family.
• The facility is praised for its cleanliness, comfort, and the quality of care provided to both hospice patients and long-term residents.
• There are a variety of activities available for residents, including outings and in-house events like music performances, which are greatly enjoyed.
• Employees express love for their work and the people they care for, highlighting a positive work environment and a strong community spirit.

Negative Feedback:

• One former employee shared a negative experience involving a conflict with another staff member and management, leading to their dismissal.

General Observations:

• The facility is well-regarded for its memory care services, with many testimonials praising the staff's dedication to resident happiness and well-being.
• Heartwood Place Memory Care is considered a great facility by visitors and staff alike, with an emphasis on the caring nature of the staff and the quality of life provided to residents.
• Despite a singular negative employment experience, the overall sentiment towards Heartwood Place Memory Care is overwhelmingly positive, highlighting its commitment to excellent care and community.