📞 Call for pricing and availability: (800) 780-8101

Heartland Rehabilitation And Care Center

19701 Interstate 30, Benton, AR 72015

Assisted Living Nursing Home Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(501) 778-8200

Estimated Pricing

Studio
Estimated $3,564

Price Comparison

  • Average City Price: $3,547
  • Average State Price: $3,617
  • Average National Price: $3,754


  • Heartland Rehabilitation And Care Center Description

    Heartland Rehabilitation And Care Center is a very large 119 bed community that offers assisted living, nursing care and rehabilitation and is about 3.1 miles outside the town of Benton, Arkansas. Residents who live at the facility are able to choose from a range of studio and suite room layouts.

    The community has an average rating of 5.8 out of 10 making it the 7th highest rated community in the city out of 8 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Assisted Living

    Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.

    View other Assisted Living communities in Benton

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Benton


    Community Reviews

    6
    Heartland Rehabilitation And Care Center
    Based on My Caring Plan's proprietary scoring, including 25 reviews across the web

    Ranking

  • Ranking in City: 7 out of 8 communities in Benton
  • Ranking in State: 313 out of 344 communities in AR
  • Facility and Grounds A

    Care B

    Staff B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • One reviewer described a very poor experience where their mother caught COVID-19, experienced neglect, and had to be rushed to the ER from the facility.
    • Several reviewers mentioned inadequate care, including poor communication, insufficient food portions, and a lack of responsiveness from staff.
    • Concerns were raised about the facility's admission process and transparency, with one family being turned away without explanation.
    • Complaints about the quality of meals and the level of care during weekends were noted, suggesting inconsistency in service quality.

    Positive Reviews:

    • Some reviewers praised the facility for its caring team, beautiful facility, and long-term staff.
    • Particular staff members were highlighted for their helpfulness and professionalism.
    • One reviewer appreciated the facility for providing excellent care during a respite stay, noting effective communication and kindness towards their mother.

    Mixed Feedback:

    • The facility received mixed reviews on staff responsiveness and quality of care, with some praising the staff's dedication and others criticizing it for neglect and poor management.
    • While some aspects like the facility's appearance and certain staff members received positive mentions, concerns about patient care, safety, and administrative practices were significant.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


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    Health

    Onsite Medical and Personal Care

    Dental

    Podiatry

    Optometry

    Radiology

    Physical Therapy Services


    Services

    Personal Hygiene

    Laundry Services

    Person-Centered Care


    Activities

    Engaging Activities

    Arts and Crafts

    Cooking Classes/Food Preparation

    Exercise

    Family Nights

    Fishing


    Community Amenities

    Housekeeping Services

    Hair and Nail Salon

    Courtyard

    Gardens


    Room Amenities

    Spacious Residential Rooms

    Modern Comforts

    TV with Cable

    High-Speed Internet

    Closet and Storage Space

    Furniture for Visitors


    Dining

    Home Style Dining

    Communal Dining Room

    Nutritional Needs

    Dietary Services

    Specialized Diets

    Meal Preparation


    Transportation

    Transportation Services



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Aug. 6, 1992
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 119
    Total current residents: 76
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 4
    Number of payment denials: 1
    Number of fines: 3
    Total cost of fines: $43521


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-04-05 2023-05-07 F Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2023-04-05 2023-05-07 F Smoke Deficiencies Properly provide smoke detection systems in areas open to corridors.
    2021-12-08 2021-12-09 E Construction Deficiencies Use approved construction type or materials.
    2021-12-08 2021-12-09 E Egress Deficiencies Have exits that are accessible at all times.
    2021-12-08 2021-12-09 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-12-08 2021-12-09 F Smoke Deficiencies Provide properly protected cooking facilities.
    2021-12-08 2021-12-09 E Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2021-12-08 2021-12-09 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-30 2023-04-29 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2023-04-07 2023-05-07 D Resident Rights Deficiencies Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    2023-04-07 2023-05-07 D Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2023-04-07 2023-05-07 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2022-01-14 2022-02-01 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-09-03 2021-10-03 D Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-09-03 2021-10-03 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-09-03 2021-10-03 E Infection Control Deficiencies Report COVID19 data to residents and families.
    2021-12-08 2021-12-09 D Resident Rights Deficiencies Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    2021-12-08 2021-12-09 E Resident Rights Deficiencies Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    2021-12-08 2021-12-09 E Resident Rights Deficiencies Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    2021-12-08 2021-12-09 E Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2021-12-08 2022-02-11 E Quality of Life and Care Deficiencies Provide care and assistance to perform activities of daily living for any resident who is unable.
    2021-12-08 2021-12-09 J Quality of Life and Care Deficiencies Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    2021-12-08 2021-12-09 J Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-12-08 2022-02-11 E Quality of Life and Care Deficiencies Provide appropriate foot care.
    2021-12-08 2021-12-09 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-12-08 2021-12-09 E Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-12-08 2022-02-11 E Quality of Life and Care Deficiencies Provide safe and appropriate respiratory care for a resident when needed.
    2021-12-08 2021-12-09 D Nutrition and Dietary Deficiencies Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    2021-12-08 2021-12-09 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-12-08 2021-12-09 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-12-31 2021-01-15 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-07-02 2021-07-07 K Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-02-26 2021-03-18 E Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2020-10-22 2020-10-30 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2020-10-22 2020-10-30 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-10-22 2020-10-30 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-08-27 2020-09-26 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2020-09-18 2020-10-15 E Resident Rights Deficiencies Reasonably accommodate the needs and preferences of each resident.
    2020-09-18 2020-10-15 E Resident Assessment and Care Planning Deficiencies PASARR screening for Mental disorders or Intellectual Disabilities
    2020-09-18 2020-10-15 E Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2020-09-18 2020-10-15 E Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-09-18 2020-10-15 D Quality of Life and Care Deficiencies Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    2020-09-18 2020-10-15 E Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2020-09-18 2020-10-15 E Nutrition and Dietary Deficiencies Dispose of garbage and refuse properly.
    2020-09-18 2020-10-15 E Infection Control Deficiencies Provide and implement an infection prevention and control program.

    Fines

    Fine Date Fine Amount
    2020-07-22 $3,250
    2021-07-02 $10,355
    2021-09-03 $9,750
    2021-12-08 $23,416

    Denials

    Denial Date Payment Denial Days
    2020-07-22 8
    2021-12-08 38

    What is in the Neighborhood

    General Area Overview
    • The closest city is Benton which is 3.1 miles away and has a population of 34,177 (mid sized town).
    • The average income is $53,656, which is low compared to other zip codes.
    • Weather
      • High Temperature: 85
      • Low Temperature: 44
      • Average Temperature: 65.5
      • Day Breakdown: The area gets 165 days of rain, 2 days of snow and 196 days of sun
      • Precipitation: 2.6 inches a year

    Health and Safety Overview
    • The crime rate is 7.62 per 100 people which is very high compared to other cities.
      • Violent Crime: 1.55 incidents per 100 people
      • Property Crime: 3.86 incidents per 100 people
      • Drug-Related Crime: 1.45 incidents per 100 people
    • The average life expectancy in zip code is 76.68 years old, which is low compared to other zip codes.

    Click the button above to explore the neighborhood

    Supermarkets

    Kroger
    1.4 miles away
    Walmart Supercenter
    2.1 miles away
    Harvest Foods
    2.3 miles away
    Edward's Food Giant
    8.1 miles away
    Edwards Food Giant
    11.8 miles away

    Transportation

    Little Rock
    18.3 miles away
    2nd Street & Center Street
    18.9 miles away
    West Markham Street & Spring Street
    18.9 miles away
    2nd Street & Scott Street
    19.1 miles away
    West Markham Street & Scott Street
    19.1 miles away

    None Found

    Banks

    First Security Bank
    1.1 miles away
    Bank of the Ozarks
    1.8 miles away
    Union Bank
    2.0 miles away
    Metropolitan National Bank
    2.1 miles away
    Centennial Bank
    3.3 miles away

    Hospitals

    Rivendell Behavioral Health Services of Arkansas
    1.4 miles away
    Rivendell Behavioral Health Services
    1.5 miles away
    Saline Memorial Hospital
    2.5 miles away
    Saline Memorial
    3.4 miles away
    Arkansas Heart Hospital
    13.1 miles away

    Pharmacies

    USA Drug
    2.3 miles away
    Walgreens
    3.4 miles away
    CVS Pharmacy
    3.5 miles away
    East End Pharmacy
    12.4 miles away
    Wal-mart Pharmacy
    15.1 miles away

    Dentists

    Westrock Orthodontist
    1.1 miles away
    Leap Kids Dental
    1.1 miles away
    cantrell Family dental center
    16.3 miles away
    hart and coco
    16.3 miles away
    Eiler Dentristry
    18.4 miles away

    Parks

    Charles and Norma Bishop Park
    2.1 miles away
    Tyndall Park
    2.8 miles away
    Bauxite City Park
    3.0 miles away
    Benton
    3.1 miles away
    Lyle Park
    3.1 miles away

    None Found

    Shopping

    Outlets Of Little Rock
    9.2 miles away
    Pavillion in the park
    16.2 miles away
    McCain Mall
    22.8 miles away

    Culture

    M2Gallery
    15.9 miles away
    cantrell gallery
    16.2 miles away
    Weekend Theatre
    18.3 miles away
    Arkansas Repertory Theatre
    18.8 miles away
    Arkansas Arts Center
    18.8 miles away

    Restaurants

    Brown's Country Store & Restaurant
    0.8 miles away
    Sakura Japanese Restaurant
    1.1 miles away
    McAlister's Deli
    1.1 miles away
    Chili's
    1.2 miles away
    TACOS 4 LIFE
    1.3 miles away

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    Google map of Heartland Rehabilitation And Care Center

    Licensing

    This community is licensed by the state of AR. It is a large-sized community with 119 total beds.

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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