📞 Call for pricing and availability: (800) 780-8101
Heartland Of Zephyrhills
38220 Henry Dr, Zephyrhills, FL 33540
For Pricing & Availability
(800) 780-8101To Reach a Resident
(813) 788-7114Estimated Pricing
Price Comparison
Heartland Of Zephyrhills Description
Heartland Of Zephyrhills is a community that offers nursing care and rehabilitation and is located in the town of Zephyrhills, Florida. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.3 out of 10 making it the 9th highest rated community in the city out of 11 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Zephyrhills
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews for the facility have been mixed, with some highlighting exceptional care and others pointing out significant concerns. Positive feedback includes gratitude towards the staff for their swift response to concerns and the high-quality care provided to some residents, leading to successful rehabilitation. The physical and occupational therapists received praise for their effectiveness, and some reviewers noted the facility as clean, with caring staff and nurses, making it a recommended place for rehab or long-term care.
However, several reviews raised serious issues about the facility's cleanliness, with complaints about the smell of urine and dirty conditions. Concerns were also voiced about the quality of care, including long wait times for assistance, inadequate basic hygiene care for residents, and cold, unappetizing food. Some reviewers expressed dissatisfaction with the management and the overall approach to care, suggesting a focus on profit over patient well-being. There were also reports of inadequate staffing levels, affecting the quality of care and response times to resident needs.
One detailed account praised Heartland for its exceptional care and support, contrasting sharply with experiences at other facilities. This review highlighted the importance of dignity, kindness, and effective communication in care. Conversely, another review labeled the facility as a "total dump," criticizing the cleanliness, staff quality, and room conditions.
Overall, while some have found the facility to be a caring and effective environment for rehabilitation and long-term care, others urge caution due to concerns about cleanliness, staff responsiveness, and overall quality of care.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Feb. 4, 1988
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 120
Total current residents: 80
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Both
Facility Incident, Complaints and Fines
Number of
facility
incidents: 4
Number of
substantiated complaints: 5
Number of payment denials: 1
Number of fines: 5
Total cost of fines: $30749
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2018-09-06 | 2018-10-07 | D | Smoke Deficiencies | Provide properly protected cooking facilities. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-03 | 2023-05-31 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2023-05-03 | 2023-05-31 | E | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2023-05-03 | 2023-05-31 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-25 | 2021-09-24 | D | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-08-25 | 2021-09-24 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-08-25 | 2021-11-27 | E | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-08-25 | 2021-09-24 | D | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-08-25 | 2021-11-27 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-08-25 | 2021-11-27 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-08-25 | 2021-09-24 | D | Nursing and Physician Services Deficiencies | Post nurse staffing information every day. |
| 2021-08-25 | 2021-11-27 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2021-08-25 | 2021-09-24 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2021-08-25 | 2021-09-24 | E | Pharmacy Service Deficiencies | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. |
| 2021-08-25 | 2021-09-24 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2021-08-25 | 2021-11-27 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2021-08-25 | 2021-11-27 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-08-25 | 2021-09-24 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2021-08-25 | 2021-09-24 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-12-12 | 2020-03-19 | D | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2019-12-12 | 2020-01-12 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-12-12 | 2020-01-12 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2019-12-12 | 2020-03-19 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2019-12-12 | 2020-01-12 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-12-12 | 2020-01-12 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2019-12-12 | 2020-03-19 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2019-12-12 | 2020-03-19 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-12-12 | 2020-01-12 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-12-12 | 2020-03-19 | D | Administration Deficiencies | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. |
| 2019-12-12 | 2020-01-12 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-12-12 | $13,696 |
| 2021-08-25 | $7,865 |
| 2021-08-25 | $19,949 |
| 2021-12-13 | $650 |
| 2021-12-20 | $975 |
| 2022-01-10 | $1,300 |
| 2022-01-10 | $1,310 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2021-08-25 | 34 |
What is in the Neighborhood
- The closest city is Zephyrhills which is 1.0 miles away and has a population of 14,611 (small town).
- The average income is $46,678, which is very low compared to other zip codes.
- Weather
- High Temperature: 85
- Low Temperature: 62
- Average Temperature: 75.8
- Day Breakdown: The area gets 212 days of rain and 152 days of sun
- Precipitation: 3.6 inches a year
- The average life expectancy in zip code is 76.32 years old, which is low compared to other zip codes.
- Air Quality: Good Days 155.0, Moderate Days 26.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
1.6 miles awayPublix
1.6 miles awayWinn-Dixie
6.5 miles awaySam's Club
11.3 miles awaySprouts Farmers Market
13.0 miles awayNone Found
Bus Stations
Bruce B Downs @ Commerce Palms Pnr
15.0 miles awayMt Zion Assembly Of God Pnr
15.1 miles awayBoardwalk @ Morris Bridge Rd
17.1 miles awayDavis Rd @ Morris Bridge Rd
17.2 miles awayFowler Av @ Morris Bridge Rd
17.2 miles awayBanks
Wells Fargo
7.9 miles awayBank of America
9.7 miles awayChase
9.8 miles awaySunTrust
10.1 miles awayGrow Financial
11.0 miles awayHospitals
AdventHealth Zephyrhills
0.8 miles awayAdventHealth Dade City
6.9 miles awayFuture BayCare Hospital
10.4 miles awayAdventHealth Wesley Chapel
10.6 miles awaySouth Florida Baptist Hospital
16.1 miles awayPharmacies
CVS Pharmacy
6.6 miles awayWalgreens
6.6 miles awayPublix
9.3 miles awayOmega Drugs
18.6 miles awayKabs Pharmacy
18.8 miles awayDentists
Great Expressions Dental Centers
9.3 miles awayGentle Care Dentistry
10.6 miles awayFarina Orthodontic Specialists
11.0 miles awayA Caring Dentist
11.0 miles awayWiregrass Smiles
11.1 miles awayParks
xommen
0.4 miles awayHospital Park
0.8 miles awayZephyrhills
1.0 miles awayZephyr Park
1.1 miles awayWaterplay at Zephyr Park
1.1 miles awayNone Found
Shopping
The Shops at Wiregrass
10.6 miles awayThe Village at Hunter's Lake
12.9 miles awayTampa Premium Outlets
13.1 miles awayLakeland Square Mall
16.4 miles awayShoppes of Lakeland
16.7 miles awayCulture
Wish Farms Soundstage
16.1 miles awayTampa Bay Times Variety Stage
16.1 miles awayCornerstone Center
16.3 miles awayArt Lounge and Gallery
16.4 miles awayMSC Amphitheatre
18.9 miles awayRestaurants
Golden Corral
0.7 miles awayManolo’s Ristorante
1.0 miles awaySaigon Cafe
1.1 miles awayBeef 'O' Brady's
8.0 miles awayNew China King
9.2 miles awayGet exact pricing & check availability
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