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Heartland Health Care Center-Moline
833 Sixteenth Avenue, Moline, IL 61265
For Pricing & Availability
(800) 780-8101To Reach a Resident
(309) 764-6744Estimated Pricing
Price Comparison
Heartland Health Care Center-Moline Description
Heartland Health Care Center-Moline is a community that offers independent living, nursing care, respite care and rehabilitation and is located in the town of Moline, Illinois and is part of the HCR ManorCare network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.9 out of 10 making it the 8th highest rated community in the city out of 9 communities. See more information on reviews.
The Nursing Home at this community has a 2 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Moline
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Moline
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Reviews of Heartland Healthcare in Moline present a mixed picture of the facility, with some expressing serious concerns about patient care and others praising the staff and rehabilitation services.
- Several reviews highlight severe neglect, including failure to administer necessary medical treatments for conditions like diabetes, resulting in hospitalization. Concerns about cleanliness, with reports of unsanitary conditions in shower rooms, and issues with staff responsiveness and professionalism were also mentioned.
- Complaints about the living environment include roommates who are disruptive, leading to sleep disturbances for other residents. Legal action was considered due to the facility's handling of room assignments and lack of support from social workers.
- Some former employees criticized the management for creating a dishonest and toxic work culture, suggesting a lack of integrity and compassion within the facility.
- On the positive side, many reviews commend the rehabilitation services, describing the therapy as exceptional and crediting it with enabling residents to return home. The activities staff was also praised for their efforts to keep residents engaged, especially during visitor restrictions.
- While some reviews noted the staff's caring nature and attentiveness, others expressed dissatisfaction with the level of communication between the facility and family members, suggesting a need for improvement in sharing care plans and updates.
- One review detailed a significant decline in care quality after transitioning to private pay, including being moved to a less comfortable room and experiencing a drop in staff competence and responsiveness.
- Despite the criticisms, several reviewers had positive experiences, highlighting friendly and efficient nursing staff, effective physical and occupational therapy, and an overall pleasant environment. Some families indicated they would choose Heartland again for their loved ones.
In summary, while there are reports of excellent rehabilitation services and caring staff, Heartland Healthcare in Moline also faces serious allegations of neglect and mismanagement that potential clients should consider.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 2
Health inspection rating: 2
Staffing rating: 3
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
3
Nursing Home Overview
Participation
date: Jan. 1, 1967
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 149
Total current residents: 100
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 6
Number of
substantiated complaints: 13
Number of payment denials: 0
Number of fines: 4
Total cost of fines: $145827
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-01-31 | 2023-02-17 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-01-31 | 2023-02-17 | E | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2023-01-31 | 2023-02-17 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2021-06-10 | 2021-06-16 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-06-10 | 2021-06-16 | F | Emergency Preparedness Deficiencies | Establish staff and initial training requirements. |
| 2021-06-10 | 2021-06-16 | E | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-04-06 | 2023-04-13 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2023-04-06 | 2023-04-13 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2022-09-28 | 2022-10-13 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-08-05 | 2022-08-08 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2023-01-26 | 2023-02-12 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-01-27 | 2022-02-04 | G | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-01-12 | 2022-01-13 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-03-22 | 2022-04-08 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-03-22 | 2022-03-25 | E | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-03-22 | 2022-03-22 | K | Quality of Life and Care Deficiencies | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. |
| 2022-03-22 | 2022-04-08 | E | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-03-22 | 2022-03-22 | J | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-03-22 | 2022-03-22 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. |
| 2020-08-19 | 2020-09-18 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-07-16 | 2021-07-19 | D | Resident Rights Deficiencies | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. |
| 2021-07-16 | 2021-07-19 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-07-16 | 2021-07-19 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2021-06-04 | 2021-06-08 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-06-04 | 2021-06-08 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2021-04-22 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Provide appropriate pressure ulcer care and prevent new ulcers from developing. |
| 2021-04-22 | 2021-04-27 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2020-12-15 | 2020-12-18 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2020-12-15 | 2020-12-18 | E | Resident Rights Deficiencies | Honor the resident's right to organize and participate in resident/family groups in the facility. |
| 2020-09-22 | 2020-10-09 | F | Resident Rights Deficiencies | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. |
| 2021-06-10 | 2021-06-25 | E | Resident Rights Deficiencies | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. |
| 2021-06-10 | 2021-06-25 | E | Resident Rights Deficiencies | Reasonably accommodate the needs and preferences of each resident. |
| 2021-06-10 | 2021-06-25 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2021-06-10 | 2021-06-25 | D | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2021-06-10 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2021-06-10 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. |
| 2021-06-10 | 2021-06-25 | G | Quality of Life and Care Deficiencies | Provide enough food/fluids to maintain a resident's health. |
| 2021-06-10 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2021-06-10 | 2021-06-25 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate dialysis care/services for a resident who requires such services. |
| 2021-06-10 | 2021-06-25 | F | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2021-06-10 | 2021-06-25 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-06-04 | $15,000 |
| 2021-06-04 | $9,750 |
| 2022-01-12 | $11,860 |
| 2022-01-12 | $7,709 |
| 2022-03-22 | $165,735 |
| 2022-03-22 | $107,728 |
| 2022-09-28 | $20,640 |
What is in the Neighborhood
- The closest city is Moline which is 0.8 miles away and has a population of 42,681 (mid sized town).
- The average income is $58,342, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 25
- Average Temperature: 52.8
- Day Breakdown: The area gets 123 days of rain, 29 days of snow and 212 days of sun
- Precipitation: 0.8 inches a year
- The crime rate is 7.59 per 100 people which is very high compared to other cities.
- Violent Crime: 2.04 incidents per 100 people
- Property Crime: 4.16 incidents per 100 people
- Drug-Related Crime: 0.47 incidents per 100 people
- The average life expectancy in zip code is 78.02 years old, which is average compared to other zip codes.
- Air Quality: Good Days 214.0, Moderate Days 54.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Jewel-Osco
0.6 miles awayAldi
1.2 miles awayHy-Vee
1.7 miles awayWalmart Supercenter
3.1 miles awaySave-A-Lot
3.8 miles awayTransportation
John Deere Commons Ferry Terminal
0.9 miles awayRiverbend Commons Ferry Terminal
1.8 miles awayIsle Casino Hotel Ferry Terminal
2.0 miles awayVillage of East Davenport, Lindsay Park Ferry Terminal
2.3 miles awayNone Found
Banks
Chase
0.7 miles awayFirst Midwest Bank
0.8 miles awayWells Fargo
1.7 miles awayIH Mississippi Valley Credit Union
1.7 miles awayDutrac Community Credit Union
1.8 miles awayHospitals
Trinity Medical Center
1.9 miles awayUnityPoint Health - Trinity
2.3 miles awayGenesis Medical Center
3.3 miles awayTrinity Bettendorf
4.6 miles awayIllini Hospital
5.4 miles awayPharmacies
Walgreens
1.7 miles awayCVS Pharmacy
1.9 miles awayHy-Vee Pharmacy
2.0 miles awayDentists
Riverside Family Dentistry
1.2 miles awayOpenDental
5.2 miles awayDeWitt Family Dentist
22.6 miles awayParks
Stephens Park
0.1 miles awayVelie Park
0.3 miles awayMoline
0.4 miles awayKarstens Park
0.5 miles awayMcCandless Park
0.6 miles awayNone Found
Shopping
City Line Plaza
0.6 miles awaySouthPark Mall
2.1 miles awayDuck Creek Plaza
2.9 miles awayCumberland Square
3.8 miles awayPaul Revere Square
4.2 miles awayCulture
Anderson Outdoor Pavilion
1.2 miles awayCentennial Hall
1.3 miles awayVillage Theatre
2.5 miles awayCirca 21 Dinner and Playhouse
2.6 miles awayAdler Theater
3.0 miles awayRestaurants
Village Inn
0.7 miles awayFunky Desi
0.7 miles awayJohnny's Italian Steakhouse
0.8 miles awayLa Rancherita 2
0.8 miles awayTGI Friday's
0.8 miles awayGet exact pricing & check availability
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