📞 Call for pricing and availability: (800) 780-8101
Heartland Health Care Center-Greenville West
600 Sulphur Springs Road, Greenville, SC 29617
For Pricing & Availability
(800) 780-8101To Reach a Resident
(864) 246-2721Estimated Pricing
Price Comparison
Heartland Health Care Center-Greenville West Description
Heartland Health Care Center-Greenville West is a community that offers independent living, nursing care and respite care and is located in the town of Berea, South Carolina and is part of the HCR ManorCare network of communities. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 28th highest rated community in the city out of 38 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Independent Living
Independent living offers seniors the freedom to enjoy their retirement in a supportive community setting, with amenities and activities tailored to their active lifestyle.
View other Independent Living communities in Greenville
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Greenville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Facility shows lack of care, compassion, and accountability, with reports of bed sores, falls, and lack of daily essentials like wipes and clean sheets.
- Communication issues cited, including not answering phones and lack of transparency.
- Reports of neglect, including rescheduling appointments without notifying family, fear and distress in patients, and poor hygiene practices leading to sores.
- Staff described as unhelpful and rude, with specific complaints about not responding to call lights, bugs present, and mishandling of patients.
- Concerns about hydration and proper care, with a report of a patient asking for water for hours without receiving it.
- Some patients experienced worsening conditions leading to hospital readmission.
Positive Reviews:
- Some patients report excellent experiences, highlighting clean facilities, friendly and helpful staff, and excellent food.
- Physical therapy services received high praise for helping patients regain independence and strength.
- Several reviews mention feeling safe and well-cared for, especially appreciating the COVID-19 safety measures.
- Positive interactions with therapists and CNAs, with many patients stating they would return for short-term rehab.
- Improvements in communication and care were noted after raising concerns, with administrative staff taking steps to address issues.
Mixed Reviews:
- While some patients experienced neglect and poor communication, others found the staff to be proactive and responsive when issues were raised.
- Experiences seem to vary significantly between patients, with some citing excellent care and others reporting serious concerns.
Reviews
There are currently no reviews that were left on My Caring Plan
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Health
Services
Activities
Room Amenities
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 2
Staffing rating: 4
Quality measure rating: 5
Long-term quality measure rating:
5
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Sept. 1, 1976
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 132
Total current residents: 111
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 1
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $8037
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2021-12-01 | 2021-12-31 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2021-12-03 | $8,037 |
What is in the Neighborhood
- The closest city is Berea which is 0.3 miles away and has a population of 14,295 (small town).
- The average income is $52,213, which is low compared to other zip codes.
- Weather
- High Temperature: 83
- Low Temperature: 44
- Average Temperature: 64.7
- Day Breakdown: The area gets 157 days of rain, 2 days of snow and 205 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 10.01 per 100 people which is very high compared to other cities.
- Violent Crime: 1.51 incidents per 100 people
- Property Crime: 4.71 incidents per 100 people
- Drug-Related Crime: 2.18 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Food Lion
0.5 miles awayIngles
1.7 miles awayWalmart Neighborhood Market
2.0 miles awayPanaderia El Sol
2.0 miles awayPublix
2.1 miles awayNone Found
Bus Stations
Oakmont East Nursing Center
0.1 miles awaySulphur Springs Rd @ Hunts Bridge Rd
0.2 miles awaySulphur Springs Rd @ Pine Grove Ln
0.3 miles awaySulphur Springs Rd @ Farrs Bridge Rd
0.4 miles awayFarrs Bridge Rd @ Sulphur Springs Rd
0.4 miles awayBanks
Bank of America
0.4 miles awayBB&T
0.4 miles awaySunTrust
0.4 miles awayCornerstone National Bank
0.4 miles awayChase
0.4 miles awayHospitals
St. Francis Downtown
3.7 miles awayPrisma Health Greenville Memorial Hospital
5.2 miles awayMarshall I. Pickens Hospital
5.3 miles awayShriners Hospitals for Children — Greenville
5.5 miles awayNorth Greenville Hospital
5.9 miles awayPharmacies
CVS
1.3 miles awayRite Aid
1.5 miles awayParker Rd Drug Store
2.4 miles awayWalgreens
2.6 miles awayKash & Karry Pharmacy
3.4 miles awayDentists
The Oaks Dental Group
0.7 miles awayHuggins Dental
2.1 miles awayPalmetto Family Orthodontics
2.1 miles awayFamily Dental Health
2.2 miles awayTodays Dental
2.9 miles awayParks
Northwest Park
1.3 miles awayWestside Park
2.0 miles awayMonaghan Park
2.1 miles awayTextile Heritage Park
2.1 miles awayTrail Roundabout
2.2 miles awayPlaces of Worship
Grace Church Downtown
4.0 miles awayChrist Church
4.3 miles awayMcBee United Methodist Church
10.2 miles awayIglesia Bautista Hispana
13.0 miles awayFreedom's Hill Church
20.9 miles awayShopping
Educators' Marketplace
4.9 miles awayHaywood Mall
7.3 miles awayShops at Greenridge
9.6 miles awayCulture
Furman Theatre
2.9 miles awayAmphitheatre
2.9 miles awayArt Bomb Studios
3.2 miles awayGCCA
3.3 miles awayCharles E Daniel Theatre
3.8 miles awayRestaurants
Pizza and Then Some
0.2 miles awayClock
0.5 miles awayCapri's Pizzeria
0.7 miles awayWaffle House
0.8 miles awayMama Maria's Greek & Italian
0.9 miles awayGet exact pricing & check availability
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Disclaimer
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