📞 Call for pricing and availability: (800) 780-8101
Heartland Continuing Care Center
1604 West 18Th Street, Portales, NM 88130
For Pricing & Availability
(800) 780-8101To Reach a Resident
(575) 359-4719Estimated Pricing
Price Comparison
Heartland Continuing Care Center Description
Heartland Continuing Care Center is a community that offers nursing care and is located in the town of Portales, New Mexico. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 8.7 out of 10. You can explore reviews in depth here.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Portales
Reviews
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
5
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: Oct. 29, 2003
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 80
Total current residents: 52
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 0
Number of fines: 6
Total cost of fines: $9788
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-05-10 | 2023-06-30 | E | Egress Deficiencies | Keep aisles, corridors, and exits free of obstruction in case of emergency. |
| 2023-05-10 | 2023-06-30 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2023-05-10 | 2023-06-30 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2023-05-10 | 2023-06-30 | E | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-05-10 | 2023-06-30 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-05-11 | 2022-06-10 | F | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2022-05-11 | 2022-06-10 | F | Emergency Preparedness Deficiencies | Provide family notifications of emergency plan. |
| 2022-05-11 | 2022-06-10 | F | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2022-05-11 | 2022-06-10 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-05-11 | 2022-06-10 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk. |
| 2021-03-23 | 2021-04-16 | F | Emergency Preparedness Deficiencies | Address patient/client population and determine types of services needed. |
| 2021-03-23 | 2021-04-16 | F | Emergency Preparedness Deficiencies | Establish policies and procedures for volunteers. |
| 2021-03-23 | 2021-04-16 | F | Emergency Preparedness Deficiencies | Provide a means of sharing information on occupancy/needs. |
| 2021-03-23 | 2021-04-16 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have power receptacles that are properly grounded. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-11-06 | $103,350 |
| 2021-03-29 | $650 |
| 2021-06-28 | $975 |
| 2021-07-05 | $1,310 |
| 2021-07-05 | $1,300 |
| 2021-07-12 | $1,625 |
| 2021-07-12 | $1,638 |
| 2021-07-19 | $1,965 |
| 2021-07-19 | $1,950 |
| 2022-06-30 | $3,250 |
What is in the Neighborhood
- The closest city is Portales which is 1.5 miles away and has a population of 11,995 (small town).
- The average income is $45,602, which is very low compared to other zip codes.
- Weather
- High Temperature: 84
- Low Temperature: 41
- Average Temperature: 63.1
- Day Breakdown: The area gets 71 days of rain, 13 days of snow and 280 days of sun
- Precipitation: 0.8 inches a year
- The crime rate is 5.83 per 100 people which is high compared to other cities.
- Violent Crime: 1.59 incidents per 100 people
- Property Crime: 3.59 incidents per 100 people
- Drug-Related Crime: 0.27 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Walmart Supercenter
2.6 miles awayLowe's Market
23.6 miles awayNone Found
None Found
Banks
J. P. Stone Community Bank
20.5 miles awayCitizens Bank of Clovis
23.0 miles awaySecurity State Bank
23.4 miles awayHospitals
Roosevelt General Hospital
0.5 miles awayPlains Regional Medical Center
18.3 miles awayPharmacies
Walmart Pharmacy
20.3 miles awayDentists
Kids Kare Family Dental
20.4 miles awayParks
Portales Rec Center
0.4 miles awayPortales Recreation Complex
1.0 miles awayPortales Historical Marker
1.5 miles awayPortales
1.8 miles awayGrulla National Wildlife Refuge
15.1 miles awayNone Found
Shopping
North Plains Mall
19.6 miles awayCulture
Lyceum Theater
18.0 miles awayRestaurants
IHOP
19.3 miles awayApplebee's
20.1 miles awayBuffalo Wild Wings
20.2 miles awayDenny's
20.4 miles awayTaqueria La Paz
23.0 miles awayGet exact pricing & check availability
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Disclaimer
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