HearthSide Towne Lake

Positive Reviews:

• Staff is described as awesome, welcoming, friendly, and easy to work with.
• Many residents and their families appreciate the sense of community, mentioning that staff and other residents feel like family.
• Properties are praised for being clean, well-maintained, and offering a peaceful living environment with social activities and amenities.
• Some reviewers highlight the efficiency of maintenance and the helpfulness of the management team.
• Several comments note the property's beautiful grounds and the quality of the apartments.

Negative Reviews:

• One reviewer experienced a frustrating application process, citing poor communication and perceived rudeness from staff, though this was later resolved satisfactorily.
• Concerns were raised about the community being more suitable for very elderly residents rather than active seniors in their 60s and 70s.
• Some reviewers express dissatisfaction with management and maintenance, describing them as incompetent and the living experience as unsafe and unorganized.
• There are complaints about the lengthy and stressful approval process for government-subsidized housing and criticisms of the front desk staff's attitude and competence.

Mixed Reviews:

• The community is noted to be for individuals 62 or older, with a mix of opinions on whether it caters well to the needs of its residents.
• While some find the community to be a pleasant and affordable place to live with caring staff, others feel it lacks in providing for more active seniors or suffers from management issues.