Hearthside Manor

Positive Reviews:

• Hearthside Manor is praised for its caring and loving approach, providing not only basic needs but also activities and family involvement. Communication with families is highlighted, including Zoom visits.
• Some reviewers give Hearthside Manor a five-star rating for its kindness, top-rate care, and making residents feel at home. The staff's responsiveness and willingness to address concerns are commended.
• The facility is described as small, cozy, and comfortable, with a home-style atmosphere. Daily activities, accessible kitchens, and a welcoming environment for social interaction are appreciated.
• One review appreciates Hearthside Manor for its intimate, homelike setting, individual attention, and the staff's efforts to make residents comfortable. The facility's cleanliness, good food, and secure environment are also noted.

Negative Reviews:

• Some reviews describe the facility as awful, citing horror stories, inexperienced nursing staff, and inadequate care for residents with acute/chronic health issues.
• Concerns about small rooms, lack of proper care, and negative experiences leading to a family member's dissatisfaction are mentioned.
• One review reports a negative experience with a resident's first days at the facility, including an unreported fall and lack of awareness from the staff about the resident's presence.

Miscellaneous:

• A review mentions the Castle Combo being a huge hit for kids, though it seems unrelated to the senior living facility.