Heartfields At Cary

HeartFields at Cary has received numerous positive reviews from family members of residents, highlighting the facility's compassionate care, cleanliness, and the staff's dedication to the well-being of its residents. Many reviews praise specific staff members for going above and beyond in their roles, particularly in assisting with difficult transitions and ensuring residents feel comfortable and cared for.

One review detailed a family's experience with moving their parents into HeartFields during the pandemic, emphasizing the staff's exceptional support and the facility's willingness to keep their parents together despite their different health needs. The staff's responsiveness and the sense of community among residents were also noted as key factors in their positive experience.

Other reviews commend the facility for its clean, attractive environment and the range of activities offered to residents, including exercise classes and social events. The staff's efforts to involve families in residents' lives and maintain open communication were appreciated by many.

However, one review expressed concerns about the lack of stimulating activities in the Memory Care unit, though it also acknowledged the physical care provided to residents and the staff's caring nature. The facility's management reportedly took these concerns seriously and promised improvements.

Overall, HeartFields at Cary is highly recommended by many reviewers for its attentive and loving care, clean and welcoming environment, and the staff's commitment to residents' happiness and well-being. The facility is described as a place where residents and their families can feel at home and supported throughout their stay.