Healthsouth Harmarville Rehab

Reviews of the rehabilitation and senior living facilities show a mixed range of experiences from various individuals. Some highlight the exceptional care and professionalism of the rehab staff, therapists, and nurses, praising their ability to provide top-notch rehabilitation care and expressing gratitude for the significant improvements in their or their loved ones' health conditions. Positive remarks also extend to the cleanliness of the facilities and the quality of the food provided.

However, there are serious concerns raised by some reviewers regarding the handling of patient care and administrative issues. Instances of alleged negligence leading to severe health complications, including exposure to COVID-19 and hospital infections, have been mentioned. Complaints about the lack of proper communication with insurance companies, unprofessional behavior from social workers, and discrepancies in the promised level of care versus the actual care received were also noted. Concerns about the staff's responsiveness and empathy towards patients and their families have been raised, alongside issues with meal service quality.

While many reviews commend the dedication and kindness of the staff, suggesting a high level of satisfaction with the rehabilitation services provided, the negative experiences highlight significant areas for improvement, particularly in communication, patient safety, and administrative transparency.