Hawthorne Health And Rehab Of Brandon

Summary of Reviews:

• One individual reported a lack of assistance and coordination from a hospital to an assisted living facility, leading to delays and frustration.
• Another review highlighted significant concerns at Hawthorne Rehabilitation in Brandon, including safety hazards, poor hygiene, inadequate patient care, insufficient nutrition, and lax security.
• A positive note on cleanliness and nursing care was mentioned for a facility, though the quality of food was criticized as being very poor.
• Issues with billing and customer service were raised, with one family feeling extorted over unresolved charges.
• Several accounts of inadequate care at Hawthorne included neglect during a UTI treatment, leading to severe health deterioration and ultimately, the death of a patient.
• Concerns about theft and the treatment of patients by some staff members were raised, despite the facility being described as clean and mostly caring.
• Complaints about medication management, unattended health needs, and poor communication were common, with one instance of a nurse improperly handling a patient post-surgery.
• Despite some positive experiences with rehabilitation services and physical therapy, issues with medication management were noted.

Overall, the reviews present a mixed picture, with instances of good care overshadowed by serious concerns about patient safety, cleanliness, staff behavior, and management practices.