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Havenwood-Heritage Heights
33 Christian Avenue, Concord, NH 03301
For Pricing & Availability
(800) 780-8101To Reach a Resident
(603) 227-1343Estimated Pricing
Price Comparison
Havenwood-Heritage Heights Description
Havenwood-Heritage Heights is a community that offers nursing care and is located in the town of Concord, New Hampshire. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 9.3 out of 10 making it the 2nd highest rated community in the city out of 8 communities. See more information on reviews.
The Nursing Home at this community has a 5 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Concord
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Residents and visitors have shared a variety of experiences and opinions about Heritage Heights and its sister facility, Havenwood-Heritage Heights. Many highlight the positive aspects of living in these communities, citing the friendly and supportive staff, the quality of the food, and the range of activities available, even amidst the challenges posed by Covid-19 restrictions.
One resident praised the decision to move to Heritage Heights, enjoying the social dining experiences, the supportive health services, and the convenience of not having to deal with snow removal. Another resident, together with their spouse, has found fulfillment in participating and facilitating community programs such as a recorder ensemble and a choir, appreciating the community's lovely people and the pleasant dining experiences.
A prospective resident noted the appeal of the lodge at Havenwood-Heritage Heights for its convenience and accessibility to amenities and activities without the need to go outside, though they mentioned a minor concern about the layout of the studio apartments.
Family members of past and potential residents have expressed satisfaction with the care and kindness shown to their loved ones, highlighting the community's politeness and the range of activities available for residents at different care levels. The financial security offered by the community, ensuring residents are not forced to leave if they run out of money, was also appreciated.
Another review commended the leadership and resident-oriented approach of Havenwood-Heritage Heights, mentioning the attractive and well-maintained facilities and grounds. However, there was a mention of the cost being on the higher side.
While most feedback is overwhelmingly positive, there was a single complaint about a rude receptionist, which contrasts sharply with the otherwise commendable reports of staff friendliness and professionalism.
Overall, the reviews paint a picture of a welcoming, active, and caring community environment at Heritage Heights and Havenwood-Heritage Heights, with a strong emphasis on resident satisfaction and quality of life.
Reviews
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Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 5
Health inspection rating: 4
Staffing rating: 5
Quality measure rating: 3
Long-term quality measure rating:
2
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 8, 1969
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 70
Total current residents: 59
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 0
Total cost of fines: $0
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-02-01 | 2023-03-28 | D | Smoke Deficiencies | Have properly installed hallway dispensers for alcohol-based hand rub. |
| 2023-02-01 | 2023-03-28 | D | Smoke Deficiencies | Install an approved automatic sprinkler system. |
| 2023-02-01 | 2023-03-28 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-02-23 | 2021-04-19 | C | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
What is in the Neighborhood
- The closest city is Concord which is 1.6 miles away and has a population of 42,620 (mid sized town).
- The average income is $79,457, which is high compared to other zip codes.
- Weather
- High Temperature: 75
- Low Temperature: 26
- Average Temperature: 50.2
- Day Breakdown: The area gets 124 days of rain, 43 days of snow and 196 days of sun
- Precipitation: 1.9 inches a year
- The crime rate is 5.35 per 100 people which is high compared to other cities.
- Violent Crime: 1.78 incidents per 100 people
- Property Crime: 2.27 incidents per 100 people
- Drug-Related Crime: 0.59 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Katmandu Asian African Grocery
0.3 miles awayShaw's
1.0 miles awayMarket Basket
1.1 miles awayALDI
1.2 miles awayHannaford
1.3 miles awayNone Found
Bus Stations
Gates Street (Outbound)
0.3 miles awayConcord Christian Acdmy (inbound)
0.5 miles awayBlodgett
0.6 miles awayConcord Christian Academy (outbound)
0.7 miles awayEagles Bluff (outbound)
0.7 miles awayBanks
People's United Bank
0.4 miles awayCitizens Bank
0.5 miles awayBank of New Hampshire
1.2 miles awayBar Harbor Bank & Trust
1.3 miles awayTD Bank
1.4 miles awayHospitals
New Hampshire Hospital
2.3 miles awayConcord Hospital
2.9 miles awayVA Medical Center
14.5 miles awayCatholic Medical Center
15.8 miles awayElliot Hospital
16.5 miles awayPharmacies
CVS Pharmacy
0.2 miles awayRite Aid
1.2 miles awayWalgreens
12.1 miles awayHenniker Pharmacy
16.0 miles awayDentists
Aspen Dental
1.1 miles awayGenerations Dental Care
1.3 miles awayCaring Family Dentistry
1.5 miles awayVermette Orthodontics
1.8 miles awayBow Family Dentistry
3.5 miles awayParks
Keach Park
0.3 miles awayConcord Heights
0.5 miles awayConservation Center
0.8 miles awayBroken Ground School
1.1 miles awayBatchelder Mill
1.2 miles awayNone Found
Shopping
Steeplegate Mall
1.1 miles awayAltitude Trampoline Park Concord
1.3 miles awaySam's Club
1.7 miles awayBedford Mall
18.0 miles awayMall of New Hampshire
18.5 miles awayCulture
Hatbox Theatre
1.3 miles awayLeague of N.H. Craftsmen
1.6 miles awayCapitol Center For The Arts
1.8 miles awayScenic Theatre
11.1 miles awayRoger Williams Studios
15.9 miles awayRestaurants
Friendly's
0.2 miles awayRed Apple Buffet
0.2 miles awayPizza Hut
0.3 miles awayPapa Gino's
0.3 miles awayArnie's Place
0.3 miles awayGet exact pricing & check availability
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Disclaimer
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