Haven Memory Care of Snellville

Reviews of Silverleaf senior living community present a mixed picture, highlighting both strengths and challenges within the facility. Some reviewers praised the caring and professional staff, particularly for their handling of residents with dementia and Alzheimer's, noting the good patient-to-staff ratio and the variety of activities and social events offered. The community was described as clean, with friendly staff and a welcoming atmosphere, contributing to a positive environment for residents.

However, concerns were raised about management and communication issues, including instances where family members were not promptly informed about their loved ones' health incidents. The quality of medical care and the facility's physical appearance, such as outdated furniture and the need for renovations, were also points of criticism. Some reviewers experienced billing problems and perceived a lack of attention to residents' needs from certain staff members.

Despite these concerns, many families appreciated the dedicated care provided to their loved ones, especially those with advanced dementia or Alzheimer's. The community's efforts to accommodate residents' needs and the genuine care from long-term employees were highlighted as key strengths. While some reviewers expressed satisfaction with the value and overall experience at Silverleaf, others suggested that improvements in communication, facility upkeep, and medical oversight could enhance the quality of care and resident satisfaction.