Haven Health Saguaro Valley

The reviews for this rehabilitation facility are mixed, with several concerning reports of neglect, poor infection control, and inadequate care. Some reviewers have reported a lack of basic hygiene practices such as hand washing and proper use of gloves, leading to reports to OSHA and the health department. There are alarming accounts of patients being ignored, left unattended for extended periods, and not receiving proper medical attention or rehabilitation services. Instances of patients being left on bed pans for hours, not being fed, and receiving rude treatment from the staff have been highlighted. One reviewer mentioned severe neglect leading to a patient's health deteriorating significantly after admission.

However, there are also positive comments about the facility, particularly praising the occupational and physical therapy staff. Some patients have reported making significant progress during their stay, highlighting the quality of therapy and care received from specific departments. The food has been described as good by some, and the activities director received praise for excellent customer service.

Despite the positive aspects mentioned, the overwhelming number of negative experiences, including reports of serious neglect and inadequate medical care, raise significant concerns about the overall quality and safety of the facility. Prospective patients and their families are advised to consider these reviews carefully.