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Hathaway Manor Extended Care

863 Hathaway Road, New Bedford, MA 02740

Nursing Home Respite Care Skilled Nursing Rehabilitation
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(800) 780-8101
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Pricing About Videos Amenities Reviews (800) 780-8101

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(508) 996-6763

Estimated Pricing

Studio
Estimated $7,844

Price Comparison

  • Average City Price: $7,630
  • Average State Price: $7,915
  • Average National Price: $7,508

    • Hathaway Manor Extended Care Description

    Hathaway Manor Extended Care is a community that offers nursing care, respite care, skilled nursing and rehabilitation and is about 2.3 miles outside New Bedford, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 5.1 out of 10 making it the 8th highest rated community in the city out of 8 communities. See more information on reviews.

    The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101

    Find a Senior Community that Best Fits Your Needs

    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in New Bedford

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in New Bedford

    Community Reviews

    5.0
    Hathaway Manor Extended Care
    Based on My Caring Plan's proprietary scoring, including 23 reviews across the web

    Ranking

  • Ranking in City: 8 out of 8 communities in New Bedford
  • Ranking in State: 627 out of 664 communities in MA

    • Facility and Grounds B

    Staff A

    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Many reviewers report extremely poor communication, with calls to the facility and patient units often going unanswered.
    • Concerns about the senior management's inability to address the issue of unanswered calls, especially critical for checking on loved ones or for physician communications.
    • Several allegations of patient mistreatment, including reports of bruises from nurses, accusations of nurse abuse, and neglect in patient care.
    • Complaints about the facility being understaffed, leading to poor care and negligence, with some reviewers labeling the situation as elder abuse.
    • One reviewer mentioned a positive experience, noting the facility as clean and staff as attentive, describing it as the best facility they've been involved with.
    • Another positive review highlighted the administration's responsiveness to concerns and the staff's attentiveness and caring nature.
    • However, more negative reviews describe the administration as horrible, with nurses and staff accused of not performing their duties adequately and prioritizing paychecks over patient safety.
    • One individual expressed regret for choosing the facility due to being understaffed and experiencing poor care post-surgery.
    • A comparison with another facility described Hathaway Manor as embodying pure professionalism.
    • A new CNA expressed a commitment to providing the best care possible for residents.
    • Several reviewers urgently advise against sending loved ones to the facility, citing negative experiences and concerns over safety and care standards.

    Reviews

    There are currently no reviews that were left on My Caring Plan

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    Hathaway Manor Extended Care Videos

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    Health

    Orthopedic Rehab

    Stroke Rehab

    Neurological Rehab

    Cardiopulmonary Rehab

    Wound Care

    Pain Management

    Services

    24-Hour Skilled Nursing

    Grooming

    Dressing

    Bathing

    Assistance With Activities Of Daily Living

    Around-The-Clock Nursing Care

    Activities

    Engaging Activities

    Enriching Activities And Outings

    Bingo

    Movies

    Activities Programming

    Community Events

    Community Amenities

    Beauty/Barber Shop

    Sitting Areas

    Rehabilitation Gyms

    Four-Season Atrium

    Outdoor Courtyards

    Large Community Dining/Activity Room

    Room Amenities

    Bathroom Equipped With Accessibility Features

    Flat-Screen Television With Free DIRECTV®

    Free Telephone Service

    Free Wi-Fi

    Individual Heating And Air Conditioning Controls

    Flat-Screen TVs

    Dining

    Delicious, Nutritious Meals And Snacks

    Modified Diets

    Special Diets

    Dining Room

    Pet

    Pets

    Pet Therapy

    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 1
    Health inspection rating: 1
    Staffing rating: 3
    Quality measure rating: 2
    Long-term quality measure rating: 1
    Short-term quality measure rating: 4

    Nursing Home Overview

    Participation date: Dec. 12, 1989
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 142
    Total current residents: 140
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Both

    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 3
    Number of payment denials: 0
    Number of fines: 8
    Total cost of fines: $358658

    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Address patient/client population and determine types of services needed.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Include a process for Emergency Preparedness collaboration.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2021-05-19 2021-07-03 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2021-05-19 2021-07-03 E Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2021-05-19 2021-05-21 E Smoke Deficiencies Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    2021-05-19 2021-07-03 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2021-05-19 2021-06-18 E Gas, Vacuum, and Electrical Systems Deficiencies Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    2020-10-19 2020-11-20 E Emergency Preparedness Deficiencies Develop and maintain an Emergency Preparedness Program (EP).
    2020-10-19 2020-11-20 E Emergency Preparedness Deficiencies Establish procedures for tracking staff and patients during an emergency.
    2020-10-19 2020-11-20 E Emergency Preparedness Deficiencies Establish policies and procedures for volunteers.
    2020-10-19 2020-11-20 E Emergency Preparedness Deficiencies Create arrangements with other facilities to receive patients.
    2020-10-19 2020-11-20 C Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2020-10-19 2020-11-20 E Emergency Preparedness Deficiencies List the names and contact information of those in the facility.
    2020-10-19 2020-11-20 E Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2020-10-19 2020-11-20 E Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2020-10-19 2020-11-20 E Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    2020-10-19 2020-11-20 C Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2020-10-19 2020-11-20 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-01-07 2019-01-28 E Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    Health Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-11-23 2022-11-23 J Resident Rights Deficiencies Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    2022-11-23 2022-11-23 J Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2022-11-23 2022-11-23 J Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-05-13 2021-07-12 E Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2021-05-13 2021-07-21 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    2021-05-13 2021-07-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    2021-05-13 2021-07-12 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Respond appropriately to all alleged violations.
    2021-05-13 2021-07-12 E Resident Assessment and Care Planning Deficiencies Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    2021-05-13 2021-07-21 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2021-05-13 2021-07-12 D Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-05-13 2021-07-12 D Resident Assessment and Care Planning Deficiencies Plan the resident's discharge to meet the resident's goals and needs.
    2021-05-13 2021-07-12 D Quality of Life and Care Deficiencies Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    2021-05-13 2021-07-12 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2021-05-13 2021-07-12 D Quality of Life and Care Deficiencies Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    2021-05-13 2021-07-12 D Quality of Life and Care Deficiencies Provide safe, appropriate pain management for a resident who requires such services.
    2021-05-13 2021-07-12 D Quality of Life and Care Deficiencies Provide safe, appropriate dialysis care/services for a resident who requires such services.
    2021-05-13 2021-07-12 E Nursing and Physician Services Deficiencies Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    2021-05-13 2021-07-12 D Quality of Life and Care Deficiencies Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    2021-05-13 2021-07-12 E Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2021-05-13 2021-07-12 D Pharmacy Service Deficiencies Ensure that residents are free from significant medication errors.
    2021-05-13 2021-07-12 E Nutrition and Dietary Deficiencies Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    2021-05-13 2021-07-12 F Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2021-05-13 2021-07-12 F Administration Deficiencies Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.
    2021-05-13 2021-07-21 F Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-05-13 2021-07-12 E Environmental Deficiencies Keep all essential equipment working safely.
    2021-05-13 2021-07-12 E Environmental Deficiencies Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    2021-12-16 2022-01-11 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-08-04 2021-08-06 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2020-03-06 2020-04-26 E Resident Assessment and Care Planning Deficiencies Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    2020-03-06 2020-04-26 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2020-03-06 2020-04-20 D Resident Assessment and Care Planning Deficiencies Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    2020-03-06 2020-04-20 D Quality of Life and Care Deficiencies Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    2020-03-06 2020-04-20 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2020-03-06 2020-04-20 D Pharmacy Service Deficiencies Ensure each resident’s drug regimen must be free from unnecessary drugs.
    2020-03-06 2020-04-20 D Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-22 2021-04-05 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-22 2021-04-05 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-03-03 2021-03-19 F Infection Control Deficiencies Perform COVID19 testing on residents and staff.
    2021-01-14 2021-02-19 E Infection Control Deficiencies Develop and implement policies and procedures for flu and pneumonia vaccinations.
    2020-12-21 2021-01-18 E Infection Control Deficiencies Provide and implement an infection prevention and control program.
    2021-03-16 2021-04-22 G Resident Rights Deficiencies Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    2021-03-16 2021-04-22 G Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2021-03-16 2021-04-22 G Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-12-11 2019-01-25 D Resident Rights Deficiencies Keep residents' personal and medical records private and confidential.
    2018-12-11 2019-01-25 D Freedom from Abuse, Neglect, and Exploitation Deficiencies Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    2018-12-11 2019-01-25 D Resident Assessment and Care Planning Deficiencies Ensure each resident receives an accurate assessment.
    2018-12-11 2019-01-25 D Resident Assessment and Care Planning Deficiencies Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    2018-12-11 2019-01-25 E Resident Assessment and Care Planning Deficiencies Ensure services provided by the nursing facility meet professional standards of quality.
    2018-12-11 2019-01-25 D Quality of Life and Care Deficiencies Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    2018-12-11 2019-01-25 D Quality of Life and Care Deficiencies Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    2018-12-11 2019-01-25 D Quality of Life and Care Deficiencies Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    2018-12-11 2019-01-25 D Pharmacy Service Deficiencies Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    2018-12-11 2019-01-25 E Pharmacy Service Deficiencies Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    2018-12-11 2019-01-25 D Pharmacy Service Deficiencies Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    2018-12-11 2019-01-25 D Nutrition and Dietary Deficiencies Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    2018-12-11 2019-01-25 D Resident Assessment and Care Planning Deficiencies Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Fines

    Fine Date Fine Amount
    2018-01-31 $7,543
    2020-06-17 $16,250
    2020-12-21 $9,750
    2020-12-21 $9,905
    2021-03-16 $34,827
    2021-03-16 $35,380
    2021-03-22 $9,750
    2021-05-13 $9,905
    2021-05-13 $74,217
    2021-05-13 $9,750
    2021-05-13 $75,588
    2021-08-04 $15,000
    2021-08-04 $9,750
    2021-12-16 $9,750
    2022-11-23 $198,630

    What is in the Neighborhood

    General Area Overview
    • The closest city is New Bedford which is 2.3 miles away and has a population of 94,958 (large town).
    • The average income is $45,227, which is very low compared to other zip codes.
    • Weather
      • High Temperature: 75
      • Low Temperature: 34
      • Average Temperature: 53.9
      • Day Breakdown: The area gets 133 days of rain, 28 days of snow and 203 days of sun
      • Precipitation: 1.4 inches a year

    Demographic Overview
    • The median age is 38.6 years old, very high compared to other cities.
    • 4.41% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 20.03% of the population are Foreign-born which is a high percentage of Foreign-born compared to other cities.
    • The population is 0% American Indian and Alaska Native, 1% Asian, 9% Black or African-American, 19% Hispanic or Latino, and 68% White.

    Health and Safety Overview
    • The crime rate is 6.12 per 100 people which is high compared to other cities.
      • Violent Crime: 2.55 incidents per 100 people
      • Property Crime: 2.51 incidents per 100 people
      • Drug-Related Crime: 0.4 incidents per 100 people
    • The average life expectancy in zip code is 78.49 years old, which is average compared to other zip codes.
    • Air Quality: Good Days 169.0, Moderate Days 12.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0

    Click the button above to explore the neighborhood

    Supermarkets

    Shaw's
    1.0 miles away
    Super Stop & Shop
    1.1 miles away
    Save-A-Lot
    1.5 miles away
    Walmart Supercenter
    2.2 miles away
    Stop & Shop
    2.3 miles away

    Transportation

    Cuttyhunk Ferry Company
    2.7 miles away
    Seastreak Ferry Terminal
    2.7 miles away

    Bus Stations

    Shaws Stop NB-9 / NB10
    1.1 miles away
    Mall Stop NB-9 / NB-10
    1.4 miles away
    Bedford towers stop
    2.1 miles away
    Kempton St. Stop
    2.2 miles away
    Mill St. Stop
    2.2 miles away

    Banks

    Bank Five
    1.1 miles away
    Bank of America
    1.1 miles away
    Santander
    1.1 miles away
    New Bedford Credit Union
    2.2 miles away
    St. Anne's Credit Union
    9.3 miles away

    Hospitals

    Saint Luke's Hospital
    2.1 miles away
    Vibra Hospital of Southern Massachusetts
    6.2 miles away
    Charlton Memorial Hospital
    10.0 miles away
    Corrigan Mental Health Center
    10.0 miles away
    Saint Anne's Hospital
    10.5 miles away

    Pharmacies

    CVS
    1.1 miles away
    Walgreens
    1.2 miles away
    Rite Aid
    15.2 miles away
    Walmart Pharmacy
    17.8 miles away
    CVS Health
    19.5 miles away

    Dentists

    Souza Family Orthodontics
    1.2 miles away
    Aspen Dental
    10.0 miles away

    Parks

    Augustine / Souza Reserve
    0.3 miles away
    Smith Reserve
    0.6 miles away
    Carrolton Heights
    1.1 miles away
    Buttonwood Park
    1.2 miles away

    None Found

    Shopping

    Dartmouth Mall
    1.3 miles away
    Swansea Mall
    14.7 miles away

    Culture

    Dartmouth Cultural Center
    4.4 miles away
    Dedee Shattuck Gallery
    8.3 miles away
    Narrows Center for the Arts
    10.7 miles away
    Arch Ceramics Gallery
    12.6 miles away
    Local Colors Gallery
    17.8 miles away

    Restaurants

    Ninety Nine Restaurant and Pub
    1.0 miles away
    Texas Roadhouse
    1.0 miles away
    IHOP
    1.1 miles away
    Friendly's
    1.3 miles away
    Ruby Tuesday
    1.4 miles away

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    Google map of Hathaway Manor Extended Care

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    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.

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