Harvest Retirement

Reviews for Harvest Retirement and related facilities show a mixed range of experiences. Some reviewers express dissatisfaction, citing poor staff behavior, lack of professionalism, and inefficiency, particularly with front desk and second-floor staff. Concerns about the facility's appearance and the value for the cost were also mentioned. Negative interactions with staff, including rudeness and unhelpfulness, were highlighted, alongside issues with staff communication and financial transactions.

Conversely, many reviews praise the cleanliness, care quality, and positive atmosphere of the facilities. The staff is often described as accommodating, friendly, and attentive, especially towards residents in the memory care units. Families of residents appreciate the hard work of caregivers, especially during challenging times like the COVID-19 pandemic, and note the absence of virus cases among residents. The facilities are commended for their efforts in keeping residents engaged through activities and for providing comfortable living spaces, including large bedrooms with ensuite bathrooms.

Some reviews note improvements and renovations under new ownership, contributing to a more positive environment. The inclusion of amenities such as big-screen TVs for residents and the variety of activities available are appreciated. The staff's dedication to resident care and the welcoming attitude towards families and visitors are highlighted as key strengths.

Overall, while there are areas for improvement, particularly in staff behavior and facility maintenance, many reviewers acknowledge the compassionate care and effort made by the facilities to provide a safe, clean, and engaging environment for their loved ones.