Hartford Health Care

Reviews of the facility present a mixed picture, with some expressing significant concerns and others noting positive experiences:

• Several reviewers have raised concerns about the staff's responsiveness and professionalism, with reports of difficulty reaching personnel by phone and some staff members being described as rude or unhelpful.
• There are complaints about the loss of personal items and a lack of amenities for visitors, suggesting some operational shortcomings.
• Some reviewers have observed a lack of compassion and adequate care from certain staff members, describing the environment as neglectful in some cases.
• On the positive side, the facility is described as clean and well-maintained by some. There are also accounts of satisfactory experiences with the food and physical therapy services, as well as commendations for certain staff members who are seen as caring and professional.
• A few reviewers have highlighted the dedication of long-term employees and the overall decent conditions of the facility, suggesting that experiences can vary significantly.
• However, there are strong recommendations against the facility from some reviewers, citing concerns about the quality of care and the facility's environment.

In summary, while there are positive aspects noted, such as cleanliness and some instances of good care, there are also significant concerns regarding staff responsiveness, professionalism, and the overall quality of care. Prospective residents and their families may want to consider these mixed reviews carefully.