Harrison Pointe Healthcare And Rehabilitation

Many reviewers have praised Harrison Pointe Healthcare for its exceptional care, professionalism, and the friendly, compassionate nature of its staff. Families and residents have noted the facility's cleanliness, good energy, and the high level of attention and care provided by everyone from the administrative staff to the nurses and physical therapists. The facility has been commended for its handling of the COVID-19 pandemic, with regular updates provided to families.

Several reviews highlight the facility's status as a 5-star nursing home, with a particular emphasis on the quality of the physical therapy, the caring nature of the staff, and the overall environment that feels like home. Positive experiences have been shared about the outcomes for residents, including successful transitions back home.

However, not all feedback is positive. Some reviews express concerns about neglect, lack of responsiveness to residents' needs, and issues with cleanliness and staff professionalism. One review detailed a negative experience regarding visitor treatment based on appearance, leading to a resident leaving against medical advice. Another review criticized the facility for not providing adequate therapy, reusing items inappropriately, and failing to properly manage medication and patient check-ins.

Despite these criticisms, many families have shared heartfelt thanks for the care their loved ones received, emphasizing the difference the staff at Harrison Pointe made in their lives. The facility has been recommended for those seeking a caring and professional environment for rehabilitation and long-term care.