Harmony At Wescott Plantation

Harmony has received a mix of reviews from families and visitors. Many praise the facility for its professional, warm, and caring staff, highlighting their support during difficult transitions to Memory Care. The facility itself is described as beautiful, resembling a hotel, with great amenities and attentive care for residents. Families have expressed gratitude for the kindness and support provided to their loved ones, mentioning the positive impact of staff members on their experiences.

However, there are significant concerns raised by some reviewers regarding the quality of care and management at Harmony. Issues such as residents being left in soiled conditions, lack of proper medication management, and poor communication with families have been highlighted. Concerns about cleanliness, staff turnover, and mismanagement of finances and health crises, including a COVID-19 outbreak, were also mentioned. Some reviewers have reported a decline in the quality of care and services over time, leading them to move their loved ones to other facilities.

Despite these concerns, there are positive remarks about the facility's aesthetics, the friendliness and respectfulness of the staff, and the overall environment provided for residents. Some families have had excellent experiences, citing the caring nature of the caregivers and the quality of the living and care situation at Harmony.

It's clear that while Harmony has the potential to offer a supportive and caring environment for its residents, there are areas that require immediate attention and improvement to ensure the well-being and satisfaction of all residents and their families.