Harmony at Mt. Juliet

Harmony has received mixed reviews from families and individuals who have experienced their services, particularly in the Memory Care unit. Some reviewers have praised the facility for its caring and devoted staff, highlighting specific employees for their compassion and dedication. They have shared stories of loved ones feeling at home, enjoying activities, and receiving proper care and treatment for dementia. The facility has been described as a blessing by some, providing a safe and caring environment for residents.

However, other reviews have raised serious concerns about the safety and quality of care provided. Issues such as subpar medical attention, negligence, and lack of proper monitoring have been mentioned. Some families have reported that their loved ones suffered due to inadequate care, including incorrect medication administration, poor hygiene, and chronic malnutrition. Concerns about the facility's security, with instances of residents wandering out of the secure section, have also been highlighted. Additionally, some reviews have criticized the management's responsiveness and attitude towards family members' concerns and recommendations.

While Harmony has been recommended by some for its dedicated staff and beautiful facility, others urge potential clients to conduct thorough research and consider the experiences of multiple current residents' families before making a decision. The contrasting experiences shared in these reviews underscore the importance of diligent consideration when choosing a care facility for loved ones with dementia.