Harlee Manor

Harlee Manor receives a mix of reviews from family members of residents. Many praise the facility for its attentive staff, excellent therapy services, and the variety of activities available, including music and horticulture. The food is highly rated, and the family atmosphere is appreciated. The facility is described as clean, with a spacious dining area and a friendly staff, though some mention that service can be slow.

Several reviewers highlight the exceptional care their loved ones received, particularly noting the dedication of the therapy staff, nurses, aides, and even the cleaning and kitchen staff. Positive experiences include significant improvements in residents' health and mobility, with one resident leaving "on her own two feet" after a challenging prognosis.

However, there are serious concerns raised by some reviewers. Issues include a lack of promptness in addressing falls, missing personal items, and a perceived neglect in some cases leading to severe health consequences. One reviewer describes a distressing experience where their loved one suffered a fatal incident shortly after admission, criticizing the facility's communication and care standards.

Despite these concerns, others have had positive experiences, noting the cleanliness of the facility, the quality of the food, and the caring nature of the staff. Some families express gratitude for the compassionate care their loved ones received, especially during end-of-life care.

Overall, reviews of Harlee Manor are mixed, with many families experiencing excellent care and service, while others raise significant issues about the facility's operations and resident safety.