Harborchase Of Stuart

Positive Reviews:

• HarborChase of Stuart is praised for its hospitality-based living, with one reviewer noting their mother is thriving under their care.
• The Memory Care unit receives high marks for its caring and kind staff, with specific mention of the director's efforts to keep families updated and engaged.
• Several reviewers commend the variety and quality of activities available, especially in the Memory Care unit, highlighting the staff's engagement and dedication.
• The facility's aesthetics, including landscaping and construction updates, are noted as beautiful and coming along nicely.
• HarborChase's staff across various departments (sales, nursing, administrative, housekeeping) is described as supportive, knowledgeable, and always willing to help.
• The quality of food and the variety of activities provided are highlighted as key factors in making the transition for new residents seamless and positive.

Negative Reviews:

• One reviewer expresses dissatisfaction with the corporate office's responsiveness to their concerns, feeling their issues were not adequately addressed.
• Another reviewer mentions financial and administrative frustrations regarding billing and the lack of prorated charges upon giving notice to leave.

Mixed Reviews:

• While the Memory Care unit and activities receive praise, one family had to move their father out for unspecified reasons, encountering billing issues afterward.

Overall, HarborChase of Stuart receives predominantly positive feedback for its care, especially in Memory Care, activities, staff engagement, and facility aesthetics. However, there are isolated reports of administrative and billing frustrations.