Harborchase Of Sarasota

Positive Reviews:

• New residents feel welcomed by both staff and other residents, praising the diverse staff for their efforts to improve the living experience.
• Visitors and family members are impressed with the facility's beauty, the layout of the apartments, and the friendly staff. COVID-19 precautions are appreciated.
• Residents enjoy a high standard of care, engaging activities, and a sense of community. Families note significant improvements in their loved ones' health and happiness.
• The staff's dedication and the facility's amenities, including dining options and activities, are highlighted as key factors in residents' satisfaction.
• Family members appreciate the care and attention their loved ones receive, especially in the memory care area, noting the staff's dedication and the home-like environment.

Negative Reviews:

• One review strongly advises against placing loved ones in the facility, especially for people of color, citing agreement with other negative reviews.
• Complaints include long waits for meals, incorrect or late medication, cleanliness issues, and insufficient staffing. Some residents express eagerness to leave due to these problems.
• Concerns about the facility's upkeep and cleanliness, particularly in common areas, are raised, along with worries about the impact on residents' health.
• A brief review simply states dissatisfaction with the food quality.

Mixed Feedback:

• While some reviews praise the facility for its care, amenities, and staff, others raise serious concerns about operational aspects such as meal service, medication management, and cleanliness.