Harborchase Of Plainfield

HarborChase of Plainfield has received a mix of reviews from residents' families and staff, highlighting both the strengths and areas for improvement within the facility. Many reviewers praise the caring and attentive staff, the variety of activities available to residents, and the overall welcoming and aesthetically pleasing environment. The facility is noted for its efforts to make residents feel like part of a family, with special mention of the Memory Care Unit for providing excellent care.

However, concerns have been raised regarding staffing levels, with some reviewers describing them as insufficient for the needs of the residents. This has led to criticisms about the quality of care and attention given to residents, with one reviewer detailing a particularly distressing experience related to inadequate care leading to severe health issues. Additionally, there are mixed reviews about the food, and some operational issues such as shift scheduling and communication have been mentioned by a former employee.

Despite these criticisms, many families have shared positive experiences, highlighting the facility's cleanliness, the friendly staff, and the sense of community. Activities and parties are frequently organized, contributing to a lively atmosphere. The Memory Care facility, in particular, receives high praise for its spacious design and personalized care.

Overall, while HarborChase of Plainfield is commended for its environment and the dedication of many of its staff, there is a clear call for improvements in staffing levels and consistency in care quality. Prospective residents and their families are encouraged to consider both the positive experiences and the areas of concern raised in these reviews.